Claire (Cates) Carr Email and Phone Number
After six years of developing my career in commercial property management in Chicago, I am thrilled to bring my knowledge and experience to a new metropolitan market! With a strong history of managing class A buildings, I bring a wealth of experience in operational leadership, financial management, and sustainability initiatives to the table. Throughout my career, I've consistently elevated property management standards and nurtured strong tenant relationships. My proficiency in managing complex financial operations, from budget creation to reconciliation, is bolstered by my mastery of industry-standard programs and systems, ensuring streamlined processes and optimal financial performance. One of my notable strengths lies in spearheading building certification renewals and RFP processes, underscoring my commitment to environmental excellence and operational efficiency. I take pride in my ability to navigate these intricate procedures, driving results that align with both organizational goals and industry best practices. Additionally, my exceptional written communication skills have been regularly acknowledged by tenants and peers, a testament to my dedication to clear and effective communication in all aspects of property management. As I look ahead, I am eager to leverage my comprehensive property management expertise and technical proficiency in a dynamic new role within a major metropolitan market. I am poised to make a meaningful impact, driving innovation, fostering collaboration, and delivering results that exceed expectations. Let's connect and explore how my skills and experience can contribute to the success of your property portfolio.
Acadia Realty Trust
View- Website:
- acadiarealty.com
- Employees:
- 183
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Manager, Property Administration - City PointAcadia Realty TrustNew York, Ny, Us -
Senior Property AssociateJll Jun 2022 - Jul 2024Chicago, Illinois, United StatesIn this role, I manage administrative facets of construction projects, adeptly overseeing pay applications, budget monitoring, and certificate of insurance management. I steer day-to-day operations ensuring meticulous financial reporting and budget management, including accounts receivable, accounts payable, accruals, and monthly billing. I also take charge of annual financial tasks such as budget creation, entry, annual reconciliation, and tax appeals. Apart from fostering tenant relations through planning and organization of building events, I play pivotal role in overseeing and executing various service contracts, with a primary focus on expertly managing janitorial, waste, and maintenance contracts. Furthermore, I guarantee compliance with quarterly reporting requirements, demonstrating a strong command of industry-standard programs and systems.• Successfully expanded Property Administrator role, assuming leadership over PAs across multiple portfolio buildings, while maintaining exemplary performance in all responsibilities.• Successfully integrated into the development teams for the Yardi update and Prism transition, showcasing adaptability and technical proficiency.• Achieved maintenance and renewal of multiple building certifications, including Fitwel, LEED, WiredScore, and BOMA 360, reinforcing commitment to sustainability and operational excellence.• Completed two RPA courses towards RPA certification, enhancing expertise in Real Estate Investment and Finance & Ethics, contributing to professional development. -
Property AdministratorJohn Hancock Real Estate May 2018 - Jun 2022Greater Chicago AreaI drove daily operations of commercial properties, serving as primary point of contact for tenants and vendors to foster essential relationships. I also oversaw financial transactions including accounts receivable and payable, ensuring accuracy and efficiency in all building finances. I assist management team with operational budget planning and ensuring strict adherence to annual budgets. In addition to supervising vendor service contracts, conducting thorough audits to optimize ROI and guarantee superior services for building tenants, enhancing satisfaction, I provided timely updates for all building signage and skillfully crafted building-wide tenant notifications, quarterly newsletters, and Captivate marketing system content.My key accomplishments are:• Successfully spearheaded building certification initiatives for Fitwel (v2), Fitwel Viral Response, and WELL Health, while offering crucial support for BOMA360 and LEED certifications.• Efficiently orchestrated the waste & recycling RFP and contract execution for the 2020 Chicago portfolio, achieving substantial regional cost savings.• Facilitated seamless operations by coordinating tenant services encompassing fitness centers, parking garage contracts, amenity center reservations, and Fooda services.
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Event Production ManagerCochrane Premier Aug 2017 - Dec 2017Urbana-Champaign, Illinois Area- Oversaw the correspondence between my team of party planners and customers seeking event inquiries for five different venues- Produced contracts, collected payments, and oversaw the production of each event within our venues - Ensured sufficient inventory, provided staffing, and headed risk management for each event - Worked continuously to increase the number of events being booked within the company by targeting the interests of the University of Illinois staff and student communities - Consistently provided ideas and input about two future event venues being built within the company - Reported weekly with market research reports about the event sales market in Champaign-Urbana to better plan for the coming venues
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Hospitality And Customer Service InternIhotel May 2017 - Aug 2017Urbana-Champaign, Illinois Area- Shadowed multiple department managers within the iHotel, Houlihan’s Restaurant, and The Illinois Conference Center to gain understanding of different facility operations - Utilized previous restaurant management experience to make suggestions and decisions about Houlihan’s staffing and operations- Stepped in for kitchen management and completed inventory control and ordering when needed - Stepped in as a restaurant manager when Houlihan’s experienced shortages in management staff - Gained further knowledge about event planning, sales, and staffing by shadowing the Event Operations Manager at the Illinois Conference Center
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ManagerFirehaus Resturant May 2014 - Jun 2017Champaign, IlI led restaurant operations, focusing on talent management, sales, and inventory management. I also analysed sales trends to forecast demand shifts, facilitating proactive inventory management strategies and optimizing stock levels. Besides generating product reports to identify top-performing items and areas for improvement, thereby informing purchasing decisions to maximize profitability, I oversaw deliveries, ensuring timely receipt of goods to maintain seamless operations and prevent stockouts. Additionally, I managed comprehensive recruitment and training processes for assembling high-caliber staff, enhancing productivity levels.My key accomplishments are:• Developed and implemented effective training system complete with an employee responsibility handbook, enhancing staff performance and service quality.• Coordinated with suppliers to ensure timely deliveries, maintaining optimal stock levels for restaurant operations.
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Event Management InternThe Department Of Intercollegiate Athletics Aug 2016 - Apr 2017The University Of IllinoisAs part of the Event Management Intern team for the Department of Intercollegiate Athletics, it was my goal to ensure that all Illinois-hosted athletic events ran smoothly and that guests were happy with their experience at these events. Some of my main responsibilities were as follows:· Directed ushers and other volunteers during each NCAA game to ensure seamless game operations · Fostered excellent customer service to satisfy the needs and inquires of NCAA fans· Administered event planning for every home football game on campus including emergency response plans, signage placement for good traffic control, and staffing
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Game Day Operations InternIllini Hockey Team Sep 2015 - Feb 2016Champaign, IlIllini Hockey Interns were given the task of finding new and creative ways to increase home game attendance. Our small team of interns was responsible for apparel design and sales, the promotion of home games and events, and facilitating game day raffles, fundraisers, and other promotional events. Over the course of the 2016-2017 season, my team and I accomplished the following:- Utilized social media, flyer distribution, and promotional events to increase home game attendance at Illini Hockey games - Promoted the image of Illini Hockey with design, sales, and distribution of Illini Hockey apparel- Coordinated with a team of interns to produce various fundraisers and in-game events from the concept stage to day-of production - Worked with head coach Nick Fabrini to research and recruit new potential talent for the coming season
Claire (Cates) Carr Education Details
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Recreation, Sport, And Tourism
Frequently Asked Questions about Claire (Cates) Carr
What company does Claire (Cates) Carr work for?
Claire (Cates) Carr works for Acadia Realty Trust
What is Claire (Cates) Carr's role at the current company?
Claire (Cates) Carr's current role is Manager, Property Administration - City Point.
What schools did Claire (Cates) Carr attend?
Claire (Cates) Carr attended University Of Illinois At Urbana-Champaign.
Who are Claire (Cates) Carr's colleagues?
Claire (Cates) Carr's colleagues are Joaquin Santana, Emily C. Bradshaw, Cpa, Mba, Manan Joshi, John Mcmahon, Rebecca A. Ferguson, Joseph Napolitano, Joel Braun.
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