Claire Edwards Email and Phone Number
Claire Edwards's Location
Encinitas, California, United States, United States
Claire Edwards's Contact Details
Claire Edwards work email
- Valid
- Valid
- Valid
Claire Edwards personal email
n/a
About Claire Edwards
Claire Edwards is a Associate Manager of DTC and Digital Marketing at Sun Bum at Sun Bum. She possess expertise in leadership, team management, journalism, indesign, microsoft office and 10 more skills. She is proficient in Spanish.
Claire Edwards's Current Company Details
Claire Edwards Work Experience Details
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Associate Manager Of Dtc And Digital MarketingSun Bum Sep 2022 - PresentEncinitas, California, Us
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Ecommerce And Digital Marketing CoordinatorSun Bum Apr 2021 - Sep 2022Encinitas, California, Us
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Consumer Engagement RepresentativeSun Bum Sep 2020 - Apr 2021Encinitas, California, Us- Deliver excellent customer service support through email and live chat with detailed, personalized responses.- Assist with purchasing decisions through answering product questions and educating customers about our products and our company.- Monitor and respond to customer reviews and Q&A.- Support customers with online ordering, tracking shipments, issuing refunds, and sending replacements.- Stay in constant communication with the warehouse regarding inventory levels and replacements.- Review complaints and record all product/ingredient issues with the Operations team.- Work closely with DTC/Digital Marketing managers to ensure that customers are having a positive experience shopping on our website.- Develop new FAQs and macros for our online help desk based on analysis of common customer inquiries.- Log consumer interactions, spot trends, and report findings to internal managers to improve our products and overall business.
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Ecommerce/Digital InternSun Bum Jun 2020 - Sep 2020Encinitas, California, Us- Support launch of international websites by merchandising products and region-specific content. - Update brand store CMS with uploading and auditing of products, content, and images. - Complete website audit to ensure accuracy of ingredients and claims. - Review website data and analytics and recommend tactics to grow consumer trials, purchases, retention, and loyalty. - Support SEO and ADA efforts by implementing updates on website to optimize search and ensure compliance. - Help maintain and update online retailer portals, ensuring data accuracy and channel specific content optimization. - Monitor and respond to reviews and questions on Sun Bum website, Amazon, and other online retailers. - Support customer inquiries through phone, email, and social media channels. - Assist online customers with ordering, tracking shipments, and product questions.
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Vice President Of MarketingSanta Clara University Women In Business Apr 2020 - Sep 2022Santa Clara, California, Us- Create and distribute weekly newsletter, which includes past event recaps, future event promotions, and club highlights. - Generate and execute awareness campaigns for all WiB-run events as well as SCU involvement fairs and Preview Day fairs. - Delegate to and work alongside Graphic Design Director, Creative Design Director, and Social Media Director to ensure thorough publicizing of all events, regular website updates, and consistent activity across all social media platforms. -
Co-Vice President Of EventsSanta Clara University Women In Business May 2019 - Apr 2020Santa Clara, California, Us- Worked with local female professionals, faculty, and alumni to plan professional growth and networking events. - Marketed events across social media platforms to spread campus-wide awareness and increase membership. - Formed relationships with recruiters to help organize first annual career fair, with 16 companies in attendance.
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Event Logistics CoordinatorSanta Clara University Women In Business May 2018 - May 2019Santa Clara, California, Us- Helped execute events by marketing to the campus community and coordinating venues, refreshments, and day-of roles
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Business ManagerThe Redwood Yearbook Mar 2019 - Sep 2022Santa Clara, Ca, Us- Reimburse editors and staff members for relevant charges such as miles, supply orders, & team meals. - Send mailers to student body, create and distribute campus fliers, and maintain website to boost awareness. - Facilitate yearbook sales during the final week of school and the Graduation Picnic. -
Peer Career AdvisorSanta Clara University Sep 2019 - Mar 2020Santa Clara, Ca, Us- Educated students on basic Career Center resources, such as the Job Prep Toolkit, to provide direction in job search. - Approved daily job postings on Handshake to keep platform up-to-date and advantageous for students and alumni. - Assisted 200+ recruiters during on-campus interviews, career fairs, & coffee chats to ensure events run smoothly. -
Archives And Special Collections Research AssistantSanta Clara University Jan 2018 - Mar 2020Santa Clara, Ca, Us- Aided students, faculty, and community members in research projects and daily inquiries.- Prepared for class visits by gathering and setting up materials.- Contributed to the department blog.
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Client ServicesRush Cycle Franchise May 2017 - Dec 2019La Jolla, California, Us- Greeted and checked in clients, provided shoes and water, gave hands-on assistance with setup to ensure safety of patrons.- Educated clients on membership options, class packages, & seasonal events in order to increase retention and loyalty.- Provided experience-based feedback to instructors and managers by taking classes regularly. -
Marketing InternSun Bum Jun 2019 - Sep 2019Encinitas, California, Us- Worked closely with marketing managers to plan Sun Bum and Baby Bum events, engaging the local community.- Fulfilled consumer requests and gifts for Instagram giveaway winners to drive brand love.- Crafted personalized packages for influencers to spread awareness on new products and to maintain relationships.- Generated and presented ideas to expand and improve the “Beach Hair is a (Life)Style” campaign.- Performed an in-depth analysis of mineral sun care competitors to develop product ideas and marketing strategies.
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Marketing & Recruiting Committee MemberSanta Clara University Retail Management Institute Sep 2018 - Jun 2019Santa Clara, California, Us- Visited undergraduate classes to educate students about the program and to increase membership.- Spoke on student panels and at “Meet the Minor” event to provide insight and advice for prospective program members.
Claire Edwards Skills
Leadership
Team Management
Journalism
Indesign
Microsoft Office
Public Speaking
Product Marketing
Event Planning
Market Research
Competitive Analysis
Social Media Marketing
Time Management
Client Relations
Event Marketing Strategy
Team Coordination
Claire Edwards Education Details
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Santa Clara University Leavey School Of BusinessMarketing And Retail Studies -
The Bishop'S School
Frequently Asked Questions about Claire Edwards
What company does Claire Edwards work for?
Claire Edwards works for Sun Bum
What is Claire Edwards's role at the current company?
Claire Edwards's current role is Associate Manager of DTC and Digital Marketing at Sun Bum.
What is Claire Edwards's email address?
Claire Edwards's email address is cl****@****bum.com
What schools did Claire Edwards attend?
Claire Edwards attended Santa Clara University Leavey School Of Business, The Bishop's School.
What skills is Claire Edwards known for?
Claire Edwards has skills like Leadership, Team Management, Journalism, Indesign, Microsoft Office, Public Speaking, Product Marketing, Event Planning, Market Research, Competitive Analysis, Social Media Marketing, Time Management.
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