Supporting my husband's company, Code Star, as an Accounts Administrator. Reconciling payments in Xero, creating invoices and managing payments, paying monthly PAYE.

Working with the School Immunisation Team. Processing consent forms with the use of SystemOne, records management including collection, collation, checking, scanning, data retrieval liaising with other departments.Coordinating sessions within schools and health centres, working alongside the nursing teams.

- Administrator for the Change Portfolio Management Office. Worked with the Operations Manager to support a team of 30 – Arranging team meetings, calendars, minute and action taking. - Responsible for the management of the Purchase Order process and timelines, insuring the relevant approvals were obtained. Managed contract renewals, assisted with recruitment. Responsible for the on boarding of new starters and for governance document management. - Community Champion – encouraging my team to take part in volunteering events and fundraising activities.

Order processing, customer enquiries, raising PONs, arranging customer deliveries.

- Administrator for the Design Studio and Creative Technology Team. Responsible for ordering consumables, maintaining supplies and managing studio budgets.- Processed Business & Freelance invoices - Improved the Freelance invoice process to reduce payment errors.- Digital Asset Management, ensuring relevant licences were in place.- Managed Placement bookings, inductions and accommodation.

- Supported a team of Publishers across four subject portfolios. Responsible for communicating with editors, coordinating promotional activities, responding to queries.- Managed the editorial processes for the journals and books within my areas. Ensuring copy flow and Production schedules were maintained to strict deadlines. - Organised and attended conferences and meetings in the UK and North America. - Contributed to cross-departmental projects and meetings. Deputised for Publishers in their absence.- Initiated the implementation of a more efficient process for logging and processing of Royalty payments. - Reviewed and processed manuscripts, raising potential copyright concerns. - Ensured copyright agreements and transfers were in place for all manuscripts.

- Responsible for supporting the Americas Sales team at head office and on territory.- Maintained the high level of customer service expected by our academic clients. - Created a License Matrix document to easily identify lapsing and dispersed agreements.- Managed the internal SRM system, creating marketing lists and sending out campaigns.- Planned and organised our attendance of regional conferences. I attended a number of key events in the US, Canada and Mexico, managing the booth and supporting meetings with customers, authors and editors.- Organised travel & accommodation for team meeting and events.- Worked with the Company Secretary to deal with license issues.

- Provided a high level of customer service as part of the Newspaper Sales team, being the first point of call for customer and reader enquiries.- Responsible for the sale and administration of the household leaflet distribution service.- Met and exceeded monthly targets by developing methods of increasing sales. - Increased service awareness by placing advertisements, producing and distributing leaflets. Maintained my ability to prioritise work and deliver to deadlines. - Liaised with other departments to maintain and expand the Leaflet Distribution Service.

Summer role in a busy Newspaper Sales department – customer queries, supporting events & promotions.