Claire E. Peters

Claire E. Peters Email and Phone Number

Independent Strategist and Researcher
Claire E. Peters's Location
Los Angeles, California, United States, United States
About Claire E. Peters

Claire E. Peters is a Independent Strategist and Researcher. She is proficient in Danish and Italian. Colleagues describe her as "Claire is a fantastic UX researcher, capable of identifying and highlighting key insights into a very complex space. On our team, focused on Cloud Developer products and tools, Claire crafted and executed on a variety of generative and foundational methods which directly affected product road maps. UX research at its best is when it's the great marrying of user insights/painpoints + business needs, Claire is adept at both. Highly recommend Claire!", "I’ve come to know Claire as a valuable team mate on the DORA program at Google. Claire was instrumental in ensuring that we successfully launched the industry defining 2022 State of DevOps Report. She demonstrated leadership by driving the construct of last year’s study, vetting out the security angle, ensuring the quality of the team’s work at every stop, and helping promote the research post-publication. 
I appreciated Claire’s insight and empathy the most. She asks important questions and leads with empathy in her interactions with stakeholders, colleagues, partners, Google customers and the respondents of our study. Through her work and expertise, she championed a generative culture.

 I highly recommend Claire. She is a capable researcher, author, user-centric thinker, and leader.", and "Claire's data-based insights and relentless focus on user experience were invaluable to the Los Angeles Times during a period of transition. She helped our publication return to growth in digital traffic and subscriptions. She's a fantastic colleague — always upbeat and takes initiative."

Claire E. Peters's Current Company Details

Independent Strategist and Researcher
Claire E. Peters Work Experience Details
  • Google
    User Experience Researcher
    Google Jan 2021 - Apr 2023
    Mountain View, Ca, Us
    As a member of the Developer Experience team within Google Cloud Platform, I led a research project called DORA (DevOps Research and Assessment) in which we studied the capabilities, practices, and characteristics of high-performing engineering teams. I worked with a cross-functional team (including team members from quantitative UXR, developer relations, marketing, PR, content strategy, and technical writing) to produce the industry-leading State of DevOps Report from 2021 to 2023. Read the 2022 report here:https://services.google.com/fh/files/misc/2022_state_of_devops_report.pdf
  • Los Angeles Times
    Manager, Ux & Consumer Research
    Los Angeles Times Dec 2020 - Jan 2021
    El Segundo, California, Us
  • Los Angeles Times
    Senior Researcher, Ux & Consumer Research
    Los Angeles Times Sep 2018 - Dec 2020
    El Segundo, California, Us
    User / Consumer Researcher with a qualitative methodological focus.Duties include: • Designing, conducting, and analyzing results from a variety of research studies including 1-1 interviews, group interviews/focus groups, remote research, field studies and surveys• Conducting primary qualitative ethnographic research in the field, observing users• Proactively planning and executing customer research throughout the design and development lifecycle, from early strategic direction through post-release validation. In this context, the "product" includes digital products, physical products, editorial strategy, new editorial products and/or directions, partnerships, etc.• Collaborating with a multi-disciplinary team on user-research approaches and execution
  • Self Employed
    User Experience Researcher & Strategist
    Self Employed Jan 2015 - Dec 2018
  • Tribune Publishing Company
    Ux Researcher
    Tribune Publishing Company Jan 2018 - Aug 2018
    Chicago, Illinois, Us
  • Edmunds
    Sr. Ux Researcher (Contract)
    Edmunds Apr 2017 - Jun 2017
    Santa Monica, Ca, Us
  • Nfl Media
    Ux Researcher
    Nfl Media Apr 2016 - Mar 2017
    New York, Ny, Us
  • Squarespace
    User Experience Researcher & Content Strategist (Knowledge Base, Self-Help Tools)
    Squarespace May 2013 - Jan 2015
    New York, Ny, Us
    -Initiated and developed a user research program to improve customers' experience of Squarespace's self-help tools-Conducted usability testing for the Squarespace Knowledge Base-Wrote and edited complex, yet accessible, technical support and design-related articles for Squarespace's help site
  • Cuneo, Gilbert & Laduca, Llp
    Researcher
    Cuneo, Gilbert & Laduca, Llp Jun 2012 - Mar 2013
    Washington, D.C., Us
    -Managed and edited website for nationally recognized, class-action law firm-Wrote and distributed press releases containing news regarding major case developments, verdicts, or settlements-Conducted legal research for attorneys, contributed to research briefs, edited legal briefs and other documents
  • Us Congress
    Agriculture And Public Health Fellow
    Us Congress Sep 2011 - May 2012
    Us
    -Researched legislation related to agriculture and public health, composed briefs and presentations regarding these issues-Composed press releases, op-eds, presentations, and various other press materials on behalf of Congressman Bruce Braley-Communicated with and responded to constituents via phone, written correspondence or in-person visits
  • Copenhagen Business School, Department Of Organization
    Research Assistant
    Copenhagen Business School, Department Of Organization Oct 2010 - Jul 2011
    Frederiksberg, Dk
    Research focus: scientific social responsibility, communication of science, scientific ethics, practical application of scientific researchProject objectives: -Explore how the widespread political and theoretical plea for scientific social responsibility is performed in practice-Bring a new conceptual and empirical understanding of scientific social responsibility and its practical enactment-Implement qualitative and interpretive research design, and employ multi-case study methodology, using cases in Denmark, the UK, and the United States
  • Cornell University, Communication Department
    Research Assistant
    Cornell University, Communication Department Jun 2010 - Sep 2010
    Ithaca, Ny, Us
    Research focus: Communication of scientific knowledge, public understanding of scienceResearch results:-Conducted interviews with scientists in the USA, Europe, and Israel, regarding their views on the scientist's role in communicating with the public, and the importance of training programs for communicating scientific knowledge -With Professor Bruce V. Lewenstein of Cornell University, and Dr. Ayelet Baram-Tsbari of Israel Technical University, developed a free assessment tool for programs in science communication-Created a graphic timeline of key events for public understanding of science, to be used at future public events
  • Brøndby Municipal Board
    Ethnographic Researcher
    Brøndby Municipal Board Jan 2010 - Jun 2010
    Project objectives:-Find use for the large natural area connecting the three boroughs of Brøndby-Facilitate communication and travel between the boroughsIncrease physical activity in an aging and increasingly sedentary citizenryResearch results:-All three of the above objectives will be met by using the inter-borough area as a site for organized exercise programsBy participating in the formal exercise program, diabetic patients may become more amenable to crossing over this space for other reasons (i.e. access to a greater variety of food options, comprehensive diabetes education courses, exercise facilities)-Results based on interviews with 20 Danish diabetics, 6 medical practitioners, and one month of observational research
  • Danish Technical University, Institute For Organization, Innovation And Leadership
    Research Assistant
    Danish Technical University, Institute For Organization, Innovation And Leadership Oct 2009 - Dec 2009
    Lyngby, Hovedstaden, Dk
    Research focus: Comparative review of the concept of 'user-driven innovation' as it is deployed in the Danish and international context. Research results: -Successfully recruited informants in the formative stages of the project -Conducted primary interviews with representatives of Danish firms and organizations participating in user-driven innovation projects or engaging in research areas related to innovation -Compiled information on user-driven innovation projects taking place internationally

Claire E. Peters Skills

Qualitative Research Research Editing User Experience Writing Press Releases Usability Testing Public Speaking Ethnography Research Design Content Strategy Strategic Communications User Research

Claire E. Peters Education Details

  • Københavns Universitet - University Of Copenhagen
    Københavns Universitet - University Of Copenhagen
    Applied Cultural Analysis
  • Vassar College
    Vassar College
    Sociology

Frequently Asked Questions about Claire E. Peters

What is Claire E. Peters's role at the current company?

Claire E. Peters's current role is Independent Strategist and Researcher.

What is Claire E. Peters's email address?

Claire E. Peters's email address is cp****@****gle.com

What is Claire E. Peters's direct phone number?

Claire E. Peters's direct phone number is +191447*****

What schools did Claire E. Peters attend?

Claire E. Peters attended Københavns Universitet - University Of Copenhagen, Vassar College.

What are some of Claire E. Peters's interests?

Claire E. Peters has interest in Civil Rights And Social Action, Environment.

What skills is Claire E. Peters known for?

Claire E. Peters has skills like Qualitative Research, Research, Editing, User Experience, Writing, Press Releases, Usability Testing, Public Speaking, Ethnography, Research Design, Content Strategy, Strategic Communications.

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