Claire Mellett(Nee Garratt) Email & Phone Number

Reigate, Surrey, United Kingdom

Managing a team of 12 Project Managers I am responsible for the portfolio of projects within my team. This includes:Ensuring the P&L of the project stays healthy and overruns and additional costs are kept to a minimumReporting on forecasting and revenue recognitionReporting and management of Daisy objectives and KPI'sAssisting with the continued.

Field Based

• 2011 to 2014 Alternative Networks PLC specialists in provision of network infrastructure and communications solutions across a wide range of UK business sectors 2013 – Current Project Manager Team Leader managing a.
• managing 5 project co-ordinators and project managers alongside 2 other team leaders
• providing support and mentoring to members of my team to enable their career development
• providing monthly reports to the head of Project Management enabling accurate forecasting
• assisting with management team within PM to improve efficiency and productivity across team
• assisting with rolling out of product and project management training and new processes

Field Based

• 2011 – 2013 Enterprise Project Manager working exclusively with key clients, following recent acquisition of a niche Data networking Company operating at enterprise level
• working with multiple enterprise size clients to project manage services within AN portfolio
• working on a consultative basis to ensure the project is delivered successfully and on time
• Delivering projects across multiple products within the AN portfolio.
• Successfully delivering projects including Mitel, SIP, LAN, fixed line, NGN and Mobile
• Detailed project documentation provided throughout lifecycle of project

London, United Kingdom

• 2010 to 2011 Affleck Property Services a rapidly growing start up; specialising in the high end of property improvement, renovations and building maintenance 2010 – 2011 Operations Manager new position tasked with.
• managed a variety of internal resource operating in a matrix environment to deliver projects
• successfully implemented new business systems and supporting processes
• recognised importance of brand management and aligned all customer facing literature

London, United Kingdom

• 2007 – 2010 Senior Project Manager working within a rapidly expanding team of project managers
• secured promotion to focus on top 50 accounts and meet key strategic objectives
• delivered more complex and lengthier projects reflecting the growing solution portfolio
• developed mentoring skills to on board new employees to the team
• grew experience in dealing with internal and external senior business stakeholders

London, United Kingdom

• 2005 – 2007 Project Manager working with a team of 4 on the top 100 strategic accounts
• joined a ‘pilot’ team focussed on delivering projects for the high value accounts
• improved interpersonal skills due to role becoming client facing
• collaborated with business to enable project management process
• delivered critical revenue growth within the target base, enabling team growth

London, United Kingdom

• 2003 – 2005 Strategic Client Executive working within a team of 3, supporting 3 Major Account Managers
• responsible for providing day to day account support for the top 50 clients
• ensuring all client escalations and orders were dealt with effectively and efficiently
• worked to move role from reactive to proactive internal project manager for key clients

Canterbury, United Kingdom

Project leader for BMW in their QMA programme, this was a fixed term contract role. The core remit of this role was to deliver a detailed report regarding staff retention and recruitment issues.

Msc, Business Administration

Ba Hons/Bsc, Art And Business Studies