Claire Mellett(Nee Garratt) Email & Phone Number

Reigate, Surrey, United Kingdom

Managing a team of 12 Project Managers I am responsible for the portfolio of projects within my team. This includes:Ensuring the P&L of the project stays healthy and overruns and additional costs are kept to a minimumReporting on forecasting and revenue recognitionReporting and management of Daisy objectives and KPI'sAssisting with the continued improvement of processes and business strategyManagement of escalations throughout the project lifecycle

Field Based

2011 to 2014 Alternative Networks PLC specialists in provision of network infrastructure and communications solutions across a wide range of UK business sectors 2013 – Current Project Manager Team Leader managing a small team within the project management team as well as focusing on high revenue highly complex projects. • managing 5 project co-ordinators and project managers alongside 2 other team leaders • providing support and mentoring to members of my team to enable their career development • providing monthly reports to the head of Project Management enabling accurate forecasting • assisting with management team within PM to improve efficiency and productivity across team • assisting with rolling out of product and project management training and new processes • working with highly strategic accounts as a project manager as well as a trusted advisor role

Field Based

2011 – 2013 Enterprise Project Manager working exclusively with key clients, following recent acquisition of a niche Data networking Company operating at enterprise level • working with multiple enterprise size clients to project manage services within AN portfolio • working on a consultative basis to ensure the project is delivered successfully and on time • Delivering projects across multiple products within the AN portfolio. • Successfully delivering projects including Mitel, SIP, LAN, fixed line, NGN and Mobile • Detailed project documentation provided throughout lifecycle of project

London, United Kingdom

2010 to 2011 Affleck Property Services a rapidly growing start up; specialising in the high end of property improvement, renovations and building maintenance 2010 – 2011 Operations Manager new position tasked with implementing the operational foundations and processes • managed a variety of internal resource operating in a matrix environment to deliver projects • successfully implemented new business systems and supporting processes • recognised importance of brand management and aligned all customer facing literature

London, United Kingdom

2007 – 2010 Senior Project Manager working within a rapidly expanding team of project managers • secured promotion to focus on top 50 accounts and meet key strategic objectives • delivered more complex and lengthier projects reflecting the growing solution portfolio • developed mentoring skills to on board new employees to the team • grew experience in dealing with internal and external senior business stakeholders

London, United Kingdom

2005 – 2007 Project Manager working with a team of 4 on the top 100 strategic accounts • joined a ‘pilot’ team focussed on delivering projects for the high value accounts • improved interpersonal skills due to role becoming client facing • collaborated with business to enable project management process • delivered critical revenue growth within the target base, enabling team growth

London, United Kingdom

2003 – 2005 Strategic Client Executive working within a team of 3, supporting 3 Major Account Managers • responsible for providing day to day account support for the top 50 clients • ensuring all client escalations and orders were dealt with effectively and efficiently • worked to move role from reactive to proactive internal project manager for key clients

Canterbury, United Kingdom

Project leader for BMW in their QMA programme, this was a fixed term contract role. The core remit of this role was to deliver a detailed report regarding staff retention and recruitment issues.

Msc, Business Administration

Ba Hons/Bsc, Art And Business Studies