Claire O'Brien Email & Phone Number

Ireland

Ireland

Co. Cork, Cork, Ie

Group HR Advisor with responsibility for • Partnering with managers to address employee relations (ER) issues in a timely and proactive manner & assisting with grievance and disciplinary investigations & meetings.• Improving employee experience through the introduction and ongoing management of employee engagement activities and surveys. • Managing recruitment & selection, ensuring excellent candidate experience and ensuring hiring decisions are made inline with company values and culture • Driving onboarding experience including redesigning and delivering Group Induction programme, issuing employee contracts, and streamlining and automating process.• Coaching managers on performance management processes and annual objective setting in line with company strategic goals

Indianapolis, Indiana, Us

HR Generalist for Lilly GBS. This role included-Acting as point of contact on ER issues including disciplinary, grievance and absence management queries-Maintaining the accuracy of the complete hiring process from liaising with management and candidate selection through to final approval to hire -Designing, developing and implementing HR process improvements that will support the business-Participating in and driving the on-boarding and employee experience-Developing and updating human resource policies and procedures as necessary, ensuring compliance with relevant statutory legislation and industry best practice-Engaging and educating managers to ensure active management of all performance issues through informal and formal processes.-Supporting local payroll activities

Cork, Ie

HR Generalist in the Nursing Administration Department with responsibility for Recruitment and Performance Reviews. This role included-Managing the recruitment and selection function including advertising, screening, interviewing and referencing for the Nursing Department while ensuring compliance with legislation and best practice-On-boarding new staff including issuing contracts, adding to HR System and ensuring completion of program requirements for both new hires and managers.-Supporting and coordinating the annual performance review process and probationary performance reviews including providing advice and coaching to managers and ensuring all reviews are completed on schedule-Providing support and advice to nursing managers on employment law and company policy and in line with best practice employee relations.

Cupertino, California, Us

HR Helpline administrator, specializing in processing a large number of verification of employment (VOE) letters across the EMEIA region. This was most requested query for all business groups, increasing quarter on quarter.

Wellington, Nz

National coordinator to 27 Grievance Panel members, who are Ministerial appointments and are charged with overseeing the grievance procedure in Child, Youth and Family Residential homes. The role included coordinating and managing all grievance panel recruitment, including national advertising campaign, shortlisting, interviewing, background checking and seeking Ministers approval to appoint. -Relationship management which included advising panellists on policies and procedures, acting as an escalation point for issues not resolved locally and ensuring panellist had a positive relationship with the residence.-Ensuring consistent reporting across country on numbers of grievances and that reports met deadlines.-Created process documents and key templates.

-General HR Administration for a team of 12 in a firm of over 800-PA duties to Director including diary management and management of incoming calls and queries.-Initiating employee “onboard” process, including induction, processing background checking and ensuring IT access process is commenced. -Generating and issuing new employee offer letters and arranging induction.

Dublin, Ie

-General HR administration activities including generating new employee contracts, “onboarding process” and answering queries from both managers and employees. -Responsible for monthly headcount reporting using MS applications, which included generating reports, compiling monthly movements and ensuring figures are correct before management review.-Reporting on contract end dates and keeping line managers informed of upcoming contract renewal dates. -Validation checks between payroll details and Peoplesoft details to ensure both systems have uniform information. -Maintaining the computerized HR employee database, Peoplesoft, with transactions relating to starters, leavers, promotions and pay rate changes to ensure centralised records are accurate and up-to-date.

Dublin 2, Ie

-Worked in partnership with Bank of Ireland client on scheduling training as part of Learning Outsourcing project to Accenture.-Responsible for collating, managing, and updating all information for the External Vendor Training. -Created the training scheduling for all Accenture Learning Training for BOI LearningZone. This involved planning and coordinating over 200 classes a month and the individual schedule of 12 internal instructors and over 10 contractors.-Responsible for day to day management of schedule including management of low enrolments and demand for training

Ma Work & Organisational Behaviour

Bachelor Of Business Studies, Human Resources

Education record