Claire Hurst Email & Phone Number

Stockport, England, United Kingdom

Stockport, United Kingdom

During and following the divestment from TransUnion, I have continued primarily in the Scrum Master role on a 90:10 ratio. The successes I have had to date are: - Facilitated the team to report on their own burnups - Reviewing the reporting of the release burnups with the Product Owner to ensure a more accurate and transparent reflection to the business.

Stockport, United Kingdom

I was initially recruited to assist, what was then, CallCredit increase pace on their building of Community of Practices, specifically the Tester Community as per my field. As part of the relaunch of the company SDLC process, I was tasked with working with a compact team to compose our policies, standards and guidelines. As a Principal Tester for my team.

Manchester, United Kingdom

Line Management duties for 6 Test Analysts including performance management and coaching Working with the Test Manager and the leadership team on departmental initiatives Promoting the business in the Testing Community by hosting and presenting at North West Tester Gatherings as well as a Marketing campaign across Manchester (billboards) Resource.

Manchester, United Kingdom

• Reporting directly to the Chief Technical Officer Line Management duties for 8 members of staff including career development Creating and running various recruitment programs Creating and leading the training program.

Manchester, United Kingdom

Assist Business Analyst in gathering all user stories Quality assess Developers changes and new code Working with the Business to gain sign off Assisting in the co-ordination of the release Assisting other teams with the regression testing of their releases XML and SQL testing Writing scripts in Twist to be included in the Automated Regression suite.

Salford, Manchester

Defining the test team processes Standardizing the Test Plan and Test Closure Report templates and produced for each Sprint Leading the testing for each Sprint Defined the Regression Test pack and managed the upkeep of it Gave support to the Senior Developer and the Product Owner including agreeing timescales Standing in as Product Owner in his absence.

• Working in a V-model testing environment
• Giving support to the Test Lead
• Reviewing Business Requirements
• Reviewing Business System Designs
• Producing Project Test Plans
• Agreeing Timelines for testing

• Working with the test management tool Test Director and then in the changeover to Quality Center
• System testing
• Writing test scripts for User Acceptance testing
• Executing test cases and confirming expected outcomes
• Raising defects and then the validation testing of fixes
• Reporting of daily and weekly statistics and progress to the Management team

• Arranging resource for system testing
• Assisting with System and User Acceptance Testing
• Composing project strategies
• Composing up to date statistics for the User Testing team to present to the Management team through the use of Macros
• Raising defects for system errors
• Recording the timesheets for audit purposes and for the Staff Agency

• Impact analysis
• Gathering estimates
• Co-ordinating workload
• Progress tracking
• Regularly updating progress to the Change Business Manager
• Reporting back to the business with progress and updates

• Organising testing resource
• Defect Management
• Giving assistance to the UAT Manager
• Assisting with User Testing
• Holding Project Update meetings
• Minute taking for the Project Update meetings

• Reconciliation of agent accounts
• Resolving account queries received either by post, by telephone or by e-mail
• Lapsing policies
• Reducing aged debt
• Negotiating payments
• Producing audit letters

• Handling queries
• Issuing of letters to customers
• Dealing with complaints
• Reducing outstanding arrears
• Treasurer of the Sports and Social Committee
• Producing and maintaining the Sports and Social Committee accounting database

• Order all stationery for Housing and Social Services including their outside establishments
• Record and receipt and bank all incoming cheques
• Typing duties to the Management Support Services team
• Switchboard and Reception duties
• Postal Duty
• File keeping

A Level, English Language, Film Studies

A Level English Language A Level Film Studies

10 Gcses