Claire J. Email & Phone Number

Remote

Providing executive services to ~20 clients to assist executives in delivering improved results by maximising value, optimizing decision making, mitigating risks and addressing the struggles and challenges they face on the path to professional and personal excellence.

Sydney NSW

• Responsible for engaging as a trusted advisor to Gartner’s clients who are COO’s, CIO’s and Senior IT Leaders from Global 1000 organisations and government agencies, managing ~25 CIO and senior leader member.
• Delivering value to members across various industries (50% across state & federal public sector / 20% higher education / 30 % across several including retail, gaming & hospitality, agriculture, insurance, banking.
• Overachieving and exceeding key metrics on client retention each year and supporting sales with driving growth in the business across existing and new clients.
• Actively participating in team meetings to share insights to support overall team success.
• Mentoring and partnering with several newer executive partners in role to support their onboard effectively and navigate key challenges in their portfolios of clients.
• Initiating the Women in Leadership track at Symposium and hosting several networking and roundtable events throughout my tenure.

Sydney, NSW

• Responsible for the University’s digital strategy and a plan to support digital transformation across the University. Understands the current and emerging digital realities, opportunities and threats. Acts as a.
• Delivered the 2015 University Digital Plan having engaged in significant consultation and focus groups across the University and with strategic external partners.
• Significant contribution to the 2015 Technology budget and planning processes to drive better transparency and governance.
• Engaged in solutions and technology projects supporting digital transformation including the LMS; Web; TRIM & SharePoint; SIBI; Electronic Lab Notebooks; HPC and several smaller digital projects across the University.
• Drove the submission to win the 2014 Consensus Innovation Award for the Charles Perkins Centre.
• Supportive of the strategic goals of the DVC-E and engaged to implement an Education Technology Incubator. Ensuring the first deliverable of MOOCs and other technology projects funded by ‘Education Innovation’ grants.

Sydney, NSW

• Established the business operations division of the IT Directorate (ITD) reporting to the CIO. Pulled together the critical core functions of Procurement, Vendor and Contract management; Office and Warehouse.
• Delivered a balanced budget in excess of $200 million with an efficiency saving of 10% without compromising on the agreed ITD strategic objectives.
• Negotiated a new telecoms data contract delivering a 12% ($6million) savings and increased coverage for satellite sites and bandwidth utilisation.
• Implemented a new procurement and contract and vendor management policy across ITD to ensure compliance with the NSW Government Procurement Accreditation programme.
• Reviewed and implemented a new workforce capacity planning policy and processes to drive efficiencies and consistent engagement of all contractors.
• Developed a new monthly financial reporting pack to showcase financial data in scorecards and charts.

Sydney NSW

Led the engagement of Microsoft Australia’s largest customer, the NSW Department of Education & Communities. Implemented a plan to deliver technology solutions aligned to the Department’s strategic objectives to engage students and support professional development for teachers. Developed valued partnerships with key executives and business decision makers..

Sydney NSW

Implemented an engagement, sales & marketing strategy for the 41 higher education accounts to ensure an inclusive and consistent approach. Engaged with each institution’s CIO and key stakeholders to build a valued partnership. Identified key solution opportunities to drive revenue growth. Understood and studied market trends for competitors’ strategies and.

Pdba

Diploma In Information Technology (Cum Laude)

Organisational Change Management

Organisational Coaching (Level 1-3) And Team Coaching