Claire Khadakkar Email & Phone Number

Boulder, Co, Us

New York, Ny, Us

*Collaborated with business and product teams to define product features, manage user stories, and support all phases of the product lifecycle, from concept to release, and beyond*Led product backlog prioritization efforts, working closely with product managers and stakeholders to ensure alignment with business goals*Coached technology teams and business stakeholders, empowering them to make informed strategic decisions that directly align with client objectives within the Fintech industry*Supported web, mobile, and component technology delivery teams in enhancing Fintech companies' offerings through Analytics and Interactive Charting solutions*Dedicated to providing support and mentoring to teams and stakeholders, ensuring timely responses to customers' evolving needs and priorities in dynamic environments*Coached teams in Agile product delivery with portfolio and roadmap planning, ensuring timely delivery of customer-centric solutions *Initiated and led a company-wide Community of Practice committed to fostering a culture of continuous learning through hypothesis-driven experimentation*Facilitated sprint planning, retrospectives, and backlog refinement sessions with business, product, and engineering teams to streamline processes and enhance productivity

Ipswich, Ma, Us

*Supported technology teams through an organizational Agile transformation, scaling to Enterprise Agile (SAFe)*Committed to motivating technology teams to implement best practices in product delivery through collaboration, self-management, and continuous improvement using a data-driven approach *Facilitated and coached technology teams in Agile ceremonies to align work in cadence around business priority, predictability, continuous delivery, and the removal of impediments*Engaged in cross-functional Community of Practice groups focused on enterprise improvement in CI/CD, Scrum Master excellence, and Lean metrics*Coached and exemplified transparent communication and knowledge sharing to foster trust and cultivate a culture that nurtures high-performing, outcome-driven teams

Foster City, California, Us

*Initiated using an Agile mindset to coach Product Owners in establishing a process for scaling, ranking, and prioritizing a 4,500-hour customer backlog*Served as the Scrum Master for technologist, professional service engineers, and technical trainers *Employed data-driven metrics to optimize velocity, WIP constraints, and burndown, enhancing incremental delivery value*Created an environment for team members to collaborate, build consensus, and limit conflict through working agreements and trust*Facilitated Agile ceremonies, including daily standups, sprint planning, and retrospectives, to ensure team alignment and continuous delivery of product value*Facilitated ongoing customer collaboration regarding SIEM platform deployment and requirements. *Secured deployment engineer resources to meet the ever-changing customer security priorities

Boulder, Co, Us

*Provided project and account management to clients that resulted in incremental delivery of requirements and products on multi-million dollar consumer energy engagement projects*Acted as liaison to multifunctional teams, facilitating customer experiences that consistently surpassed expectations and facilitated the transition from POC to full implementation*Led client-facing status reviews showcasing actual and potential solution value addition, along with achieved KPIs

Boulder, Co, Us

*Provided client engagement support to ensure effective delivery of requirements, deadlines and schedules*Managed clients’ and customers’ expectations and experience to promote high customer satisfaction*Facilitated client facing status reviews to demonstrate the actual and potential solution value add*Led process improvement initiative for the Implementation Team to develop a set of project templates and a central repository

Tempe, Arizona, Us

*Drive revenue and growth goals for vendor partners at a rate that exceeds industry expectations, through development, execution and management of multi-touch marketing programs.*Worked closely with the field sales team to devise and implement innovative, attainable and successful marketing campaigns to support our reseller channel partners’ business goals.*Managed a service renewal program, providing the sales team with effective skills that resulted in a 25% increase in Quarter/Quarter renewal rates.*Plan and execute sponsorships on behalf of our vendor partners in key industry events.*Develop and own a consistent communications strategy for all supported product lines, including creation of sales resources, competitive intelligence, and management of all marketing content on the website.*Develop and analyze metrics to measure sales and marketing efforts.*Research distribution and technology market trends to identify opportunities for Vendors and Customers

Ms, Public Service Administration

Ba, Psychology