Hey babe. So, you're starting a new business or refreshing your current one?Squeals of excitement from me because this makes me your new best friend because I offer branding and Wix website design for small business owners.Get found online and make money from a beautiful Wix website >You want a website that is beautiful and organised so your ideal client has everything they need in one place. You also want it to help you reach a wider audience and provide you with an income. I can design you a bespoke website that is personal to your business needs, reflects your brand, is intuitive for an excellent user experience, set up for SEO and lead generation so you are found online and you make money from it. Stand out from the crowd with a gorgeous and recognisable brand >You want your business to look gorgeous and stand out from your competitors with a unique brand that you love. I can create a brand that is personal to you and your business, one that your ideal client will recognise and remember.Send me a message to arrange a Discovery Chat and see if my services can support your small business ..Big hugsClaire

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One Hour PA was created to support other like-minded businesses. I have 20 years of experience behind me and I am now an accomplished Personal Assistant and Business Owner, with a wealth of skills and a reputation for being organised. My friendly and reliable nature serves well in order to provide the best level of support to my clients.I know what it takes to run a business and that it’s really important to focus on your strengths in order to work effectively. One Hour PA thrives on the back office stuff - I love data entry, scheduling, creating content and re-organising, so it is the perfect partnership for a business owner who just wants to get on and make money by doing the thing THEY are good at. Business owners who outsource to One Hour PA benefit from the following points:1. It’s 100% productive - Outsourcing is a flexible and pay as you go service, which means Virtual Assistants only work when you need them and they only charge for the hours they work. Easy!2. Work vs Life Balance -It helps to bring balance back to your day, by freeing-up time to use how you wish. 3. Better than an employee - Virtual Assistants are self-employed, so no employee commitments like: tax, holiday pay or disciplinary procedures. And they work from their own office, so no office space and equipment overheads either.One Hour PA provides the following support to Business Owners:- Website Design- Social Media Management- Blog Writing and Publishing- Email Management- Advertising Campaigns- Marketing Material Design- Newsletter Writing and Distribution- Following-up Leads- Customer Service Support- Sending and Chasing Invoices- Document and Spreadsheet Formatting / Creating / Management- Data Entry- Event Organising- General Organisation* Retainer Packages start from £12.50 per hour and our hourly rate is £20 per hour* FREE consultation to begin with no obligationClaireK@OneHourPA.co.uk | 07515 407 058 | OneHourPA.co.uk

ABOUT:Providing a free service to consumers, helping to resolve disputes between themselves and property agents, through an impartial review.MY ROLE:• Impartially guiding both parties through the internal review process• Keeping track of each case and it's progress• Handling difficult calls from both parties • Processing and logging all case-related correspondence • Keeping the hardcopy and electronic copy case file up to date• Sending confidential and sensitive correspondence to complainants and agents• Using two database systems (ACT and Contact Manager)• Great attention to detail and heavily aware of the Data Protection Act• Multi-tasking calls / hardcopy documents / emails / diary actions and ongoing tasks• Working in a high pressure environmentMY SKILLS: • Acute attention to detail • Working to deadlines• Highly organised and process orientated• Working in a high pressure environment • Multi-tasking • Database-handling • Call-handling • Impartial and professional attitude

ABOUT:Providing natural and creative Wedding Photography.Consultations and complimentary Engagement Shoots available. Added extras are: wedding albums, guest signature mounts, framed prints and stationery.MY ROLE:• Providing excellent client support and service • Managing clients expectations • Open communication: quick response to client queries and proactive updates to clients• Diary management for client meetings and photography shoots • Time management between my business and family life• Monthly bookkeeping and annual submission of company / director accounts• Invoicing clients and chasing payments• Website design and management, including effective SEO• Blog creation and meaningful posts• Frequent social media updates • Designing marketing materials and implementing new advertising strategies• Booking prestigious wedding fairs and exhibiting my work professionally and effectively• Networking and providing free photo shoots to industry experts • Creating Wedding Photography packages that work and pricing my services competitively• Minimum of 10 hour Wedding Photography shoots • Meticulous Photoshop editing of the images• Client design for albums and Thank You cards• Research for creative inspiration, what other photographers offer, popular wedding venues• Keeping my portfolio fresh and excitingMY SKILLS:• Creative digital photography in photo journalism / reportage style• Photoshop image editing • Business acumen and following a Business Plan• Excellent client communication and service• Bookkeeping and invoicing• Creation of a company and development of a brand• Marketing, advertising and exhibiting• Networking and social media• Website and blog creation and maintenance• Highly organised working environment• Wedding, wildlife, property and portrait photography

ABOUT:Providing good quality, affordable homes and investing in communities.MY ROLE:• Supporting the Revenues / Collections Team with their legal admin • Diary management for court dates and eviction dates • Applying to court through the government website for a court date• Applying to court for a warrant and an eviction date, including booking a bailiff and locksmith• Understanding legal terminology • Support the process of attending court, adjournments, CCJ's and appeals • Support the correct procedure of how to gain a warrant and evict someone• Understanding how to support vulnerable members of the community who are being evicted• Collating the legal pack ready for a court date or an eviction• Cheque requests using the software XMProMY SKILLS:• Working with vulnerable people in difficult situations• Knowledge of the legal process of attending court • Knowledge of the legal process of evicting a tenant• Understanding legal documents and terminology• Using the government website to book court dates• Diary management• Multi-tasking

ABOUT:Franchising estate agents offices internationally and keeping the brand name high-end.PA to CEO ROLE:• Screening incoming calls and message taking• Booking restaurant, hotel and travel reservations • Diary management • Copy-typing and dictation-typing• Handling of private and confidential correspondence and confidentiality agreements• Personal life organisation: bills, appointments and personal errands• Taking minutes, typing-up and distribution ofHR / OFFICE MANAGER ROLE:• Monitor daily attendance (keeping records of lateness, annual leave and sick leave)• Co-ordinate sensitive documents (salary decrease letters, disciplinary arrangements, redundancy letters and appraisals)TRAINING ACADEMY AND EVENTS ROLE:• Understand course content and sell to offices• Administer bookings and send out course material and pre-course pack• Oversee venue hire and arrange refreshments • Research and recruit trainers and venues• Network with trainers and venues • Consult with offices on their training needs• Organise network customer service consultancy, coaching and mystery shopping• Personally organise and oversee the UK network Annual Awards Evening Dinner and Dance for 400 guests (book the venue, speaker, photographer, live band, create invitation design, itinerary cards, table plans, arrange award trophies and certificates and help with the evening set up)MY SKILLS: • Selling skills and building rapport• Understanding about coaching and NLP• Event planning (venue hire, catering, source speaker / trainer, etc) • Working in a private and confidential environment • HR orientated tasks (such as, annual leave, redundancies, appraisals and NDA's)• Minute-taking • Multi-tasking and organisation

ABOUT:An independent agency promoting small businesses on shopping channels.PA TO MD ROLE:• Setting up a new filing system including business and personal • Diary and travel management• Screening all calls and relaying messagesOFFICE MANAGER ROLE:• Answering and filtering all incoming calls • Updating Holiday and Sickness Records• Stationery orders• Keeping the office clean: dusting, hovering and emptying the bins• Deal with incoming and outgoing post• Organising the Christmas party• Mail shots to previous customers via mail merge or emailMY SKILLS:• Diary management• Mailshots• Carrying out unorthodox tasks, such as cleaning the office and emptying the bins

ABOUT:London based mixed-use property developer, responsible for shaping much of the modern development along central London's riverside, replacing former industrial areas with vibrant places to live, work and play.MY ROLE:• Customer service call handling and dealing with the queries or complaints• Diary management for the Sales Team• Recording the Sales Team expenses• Collating the monthly Board or Management report for the Board of Directors’ meeting• Weekly sales reports for the Managing Director and Company Directors• Arrange lunches or teas and coffees for meetings• Letter writing to customers, detailing confidential updates on the purchase of their property• Setting up and sending out brochures to potential homebuyers• Audio-Typing / Faxing / Photocopying / Filing • Minute-taker for the Customer Service meetings• Organising the companies literature storeroom into logical sections• Lunchtime Reception cover: answering and directing calls, greeting visitorsMY SKILLS:• Preparing and collating reports • Letter writing • Audio-typing / Transcription • Submitting team expenses • Customer service and complaint handling • Preparing the catering for meetings

ABOUT:Production of contact lens solution and daily contact lenses.MY ROLE:• Keep records of annual leave and sickness for the Sales Team• Produce daily Sales Team reports and any ad-hoc reports, upon request• Prepare weekly and monthly Sales Figures• Booking travel arrangements (hotels, taxis, flights and car hire) • Deal with purchase orders, petty cash and congestion charges• Arrange lunches and refreshments for Directors’ meetings• Copy-typing Directors' letters, faxes, memos and emails• Client Christmas gifts (arrange wine and Christmas cards for selected customers) • Lunchtime Reception cover: answering and directing calls, meeting and greeting visitors• Faxing / Photocopying / FilingMY SKILLS: • Report production • Event organising • Keeping up to date annual leave and sickness records• Travel arrangements • Copy-typing • Excel spreadsheet creation

ABOUT:Health and fitness facilities, in a friendly environment, including creche and swimming pool.Receptionist Role:• Answering and directing all incoming calls• Meeting and greeting customers / clients• Dealing with all inquiries and complaints• Handling customer membership accounts • Cashing up at the end of the evening • Promote and advertise any offers• Help out in every department when required• Franking and preparing mail souts • Order in the club’s marketing materials for each department MY SKILLS:• Customer care• Complaint handling • Call-handling• Cashing up

MY ROLE:• Booking cargo for overseas clients• Tracking the cargo has reached its destination• Handling shipment paperwork, such as consignee forms and airway bills• Filing and Data entry• Customer care over the telephone for any queries from the client, customer or consigneeMY SKILLS: • Using the online booking system • Understanding shipment paperwork and terminology • Speaking with people in other countries • Filing • Data entry

ABOUT:High street retail store, selling cd's, dvd's and games.MY ROLE:• Worked as a cashier over the Christmas periodMY SKILLS:• Customer care

ABOUT:Hotel chainMY ROLE:• Waited on tables for the breakfast shift, whilst at school / collegeMY SKILLS:• Customer care