Claire Maclean Email & Phone Number

Glasgow, Scotland, United Kingdom

An Operations Officer within the Event Management Delivery Team.

Glasgow, Scotland, United Kingdom

Administrator for Events Management Delivery. Operations - Logistics & Customer Engagement

Forres

I was Student Ambassador throughout my postgraduate degree.My Roles Included:Campus Tours (Group or Individual Tours)Helping at open days, visit afternoons or eveningsAdministration TasksHelping at Conference DaysCalling Campaign to recruit undergraduate students Webinars (presenting to potential students)

Aviemore

My role was to deliver a fantastic experience to all visitors. To ensure they received the most detailed information about specific areas and Scotland as a whole. Making the visitors aware of all the available experiences which would make their trip memorable. My Roles Included:Opening/Closing of the iCentreRetail salesAccommodation bookingsTicket salesCash handlingBankingGenerating reportsResponding to email/telephone queriesWorking with the public

Aberdeen, United Kingdom

I carried out my third-year placement at university at the Mariner Hotel where I worked full time for just over a year. I worked my way through all the departments within the hotel and was then given the title as Deputy General Manager. I also worked at the hotel during my fourth year of university. My Roles Included:Reception dutiesAccommodation/Restaurant bookingsServing food and drinkBankingTaking ordersTillCash handlingRunning end of day and shift reports

My roles were dealing with customer orders, complaints, filing documents helping with marketing new products and assisting at trade shows the company attended. In the Summer 2014 I offered to help with payroll and was given various responsibilities such as checking the employee’s hours and holidays per month through a computer programme Net 2 Access and Sage.

Msc Of Digital Marketing

Activities and Societies:Modules: Digital Marketing Tools and Techniques; during this module, we looked at tools such as Photoshop, HTML.

International Tourism Management, Tourism And Hospitality, 2:1

Modules Studied in First Year: Service Sector Management, People Management, Introduction to Management Accounting, Tourism Hospitality.

Education record

Activities and Societies: I was apart of Young Enterprise, this involved setting up a business, promoting our business and product.