Accountable for the quality and day to day delivery of all TFM contracted services within Vodafone Global Headquarters, 500,000sq. ft, 7 buildings, 6000 people with 24/7 access.

Responsible for identifying and driving forward change and process improvements across existing business as usual delivery teams in FM and to provide system and administration direction for the estates and compliance elements of the department, assisting the Head of Property Services in maintaining and tracking budgets across both FM and Estates. Take ownership and provide direction for the companies environmental policy and compliance with national standards and to work towards ISO… Show more Responsible for identifying and driving forward change and process improvements across existing business as usual delivery teams in FM and to provide system and administration direction for the estates and compliance elements of the department, assisting the Head of Property Services in maintaining and tracking budgets across both FM and Estates. Take ownership and provide direction for the companies environmental policy and compliance with national standards and to work towards ISO accreditation where appropriate, with the ability to take forward property projects from inception to conclusion.Undertake national consolidation of suppliers and property portfolio to match the commercial strategy. Show less

Responsible for delivering all FM functions for circa 300,000 sq ft across 6 sites, including the UK Head Quarters.

Provide operational and strategic facilities support for a government education contract for 2 sites and a number of home workers

Manage all stakeholders expectation from an outsourced FM role by providing appropriate levels of service and communication.Market, refurbish and manage 5202 sq metres business centre, comprising of both office and industrial units, ensuring that all appropriate agreements were in place for tenants, along with regular service level and rent reviews.Line manage in-house maintenance engineer and external suppliers and contractors to ensure all reactive and planned maintenance… Show more Manage all stakeholders expectation from an outsourced FM role by providing appropriate levels of service and communication.Market, refurbish and manage 5202 sq metres business centre, comprising of both office and industrial units, ensuring that all appropriate agreements were in place for tenants, along with regular service level and rent reviews.Line manage in-house maintenance engineer and external suppliers and contractors to ensure all reactive and planned maintenance tasks were completed in a timely manner.Provided holiday and sickness cover to a range of other sites in Southern England. Show less

Responsible for day to day management of suppliers to include mobile phones, stationery, audiovisual equipment, catering and vending for space occupied within 2 multi-tenanted buildings, to include basic performance reviews and identify potential cost savings. Administrated the meeting room system and developed it to create and implement a web based booking system.Provided mentoring and guidance for work experience and other team members.Undertook department… Show more Responsible for day to day management of suppliers to include mobile phones, stationery, audiovisual equipment, catering and vending for space occupied within 2 multi-tenanted buildings, to include basic performance reviews and identify potential cost savings. Administrated the meeting room system and developed it to create and implement a web based booking system.Provided mentoring and guidance for work experience and other team members.Undertook department paperwork to ensure ongoing compliance with BS7911. Show less