Claire Lin Email & Phone Number

- Contributed to optimizing the hiring experience for businesses by conducting user research and analyzing user behavior to understand client needs, and presenting key insights to the team.- Managed the entire ATS solution integration process, from researching tools to facilitating integration meetings with third-party providers.- Led QA process for major features to ensure a seamless product launch.- Plan and execute online events to enhance community engagement and boost brand awareness.

- Assisted with roadmap planning and execution, collaborating with Design, Engineering, Sales, and Customer Support teams to ensure timely delivery and high-quality standards for features. - Conducted SEO analysis using Google Analytics and Ahrefs to enhance search rankings and visibility.

Taipei–Keelung Metropolitan Area

-Lead development process for new feature to enhance user experience and product functionality -Collaborated with cross-functional team to meet business strategy and company goal-Ensure product meets client expectation by gathering feedbacks, communicating with developers on possible solutions, and overseeing difficulties for a high-quality product launch-Composed feature design documents and user guide for quality assurance purpose and educational training

Milwaukee, Wisconsin, United States

- Analyzed sales data to identify trends, patterns, and opportunities for inventory optimization and revenue growth. - Monitored inventory levels, track stock movements, and forecast demand to ensure optimal stock levels and minimize overstock or stockouts. - Generated regular reports on sales performance, inventory status, and merchandise metrics to support decision-making and strategy development.

New York, New York, United States

- Provided outstanding customer service by offering recommendation and assisting in fulfilling customers need-Worked cross-functional departments to deepen product knowledge and sales performance -Maintained merchandise display to ensure attractive and strategic display management to increase sales-Trained new coming employee on stock procedure and cash register responsibilities

Taipei City, Taiwan

-Analyzed data to promote digital marketing on multiple social media platforms -Drafted marketing emails and PR product post for company’s press releaseResearched and identified international markets to expand product promotionCompiled industry data to cross-comparison to locate accurate leads

University Park, Pennsylvania

-Provide lab consulting customer services to all university staff and students with technical difficulties-Cooperate with various student-based teams to analyze and solve problematic computer issues-Diagnose all computers and devices within labs to ensure functionality and efficiency

Elk Grove Village, Illinois

-Assisted Project Manager as a delegate for clientele in EDI service-Developed monthly production report by integrating SQL database and Visual Studio-Managed traceability program to meet customer’s needs

Japanese Studies

Bachelor’S Degree, Information Science And Technology

Activities and Societies: Korean Student Association, National Organization of Business and Engineering Consulting, Phi Sigma Pi National.

Ui/Ux Design

-Understanding product design fundamentals and structures -Practicing UCD(User Centered Design) and Design Thinking methodology.

Continuing Education, Fashion Design And Brand Management

-Learn the basics of fashion design -Understand brand management and operation fundamentals -Responsible for fashion event's PR related jobs