• Identified members’ interests and needs to adjust activities if needed and increase engagement.• Reported to the Program Director and other staff members to provide valuable feedback and ensure that the member's needs are being met.• Stimulated interest and enthusiasm within the clubhouse during programming. • Collected agency-required paperwork on program participants; submit accurate and timely reports.• Assisted the Program Director and other staff members with organizing and facilitating fundraiser events.

• Advocated and supported clients in court by providing accompaniment, court education, crisis intervention, appropriate referrals, and safety planning.• Initiated outreach to victims in court and provided information and referrals through VACP's Domestic Violence Resource Guide.• Translated Safe Alliance documents, flyers, and resources into Spanish when applicable.• Maintained accurate client, program, agency records, and documentation. • Assisted staff with monthly client outreach over the phone.

• Provided direct behavioral and skills coaching support to clients and families.• Ensured that effective intervention and problem-solving techniques are utilized in all treatment settings, using the least restrictive interventions.• Completed all required service documentation, screening tools, and forms per agency and Medicaid standards.• Ensured that incident reports are completed per agency, state, and Medicaid standards, utilizing Electronic Health Records.

• Charted patient observations for approximately 32 acute care patients, following prescribed procedures and standards.• Maintained established institutional policies and procedures, objectives, quality assurance program, and safety, environmental and infection control standards.• Assisted with treatments and procedures alongside a Registered Nurse and Medical Doctor.• Conducted groups with patient population as part of the implementation of patient treatment programs.• Performed vital signs and assist patients with ADLs.

• Collaborated with fellow Health Science interns and MSW interns for the purpose of developingcommunity health and wellness programs for the East End and Church Hill.• Promoted individual and community health by engaging with community members and offeredchronic disease prevention education for those concerned with sexually transmitted diseases,diabetes, cancer, hypertension, HIV, asthma, mental health, and chronic stress.• Communicated with a team of VCU Health Hub at 25th partners involved in preventing chronicdiseases within the local community to provide valuable resources to low socioeconomic families.

• Provided local resources for RBHA clients including national hotlines for suicide prevention services and Richmond based mental health treatment facilities.• Performed at least 15 consumer surveys on a daily basis for individuals who recently visited RBHA to address their needs and ensure they are being met.• Utilized the consumer surveys and collaborated with peers to improve the clients’ mental health services.