Claire Griffith, Pmp Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, United States

- Facilitate and lead B2B relationships for new program launches for student services- Conduct stakeholder interviews for project launch materials and capture requirements for student services launch projects - Outline project plan and responsibilities for developing onboarding and training materials for new teammates, in a remote or hybrid setting- Advise 500+ students through their academic journeys for online graduate programs and certificates, achieving at least 85% graduation rate- Recruit and re-engage at least 50+ students to resume their graduate studies

Chicago, Illinois, United States

- Initiated marketing materials project to promote best practices for time management in a graduate program, achieving the largest site visit and read time in the blog's activity - Developed data dashboard and analytics for student services team members to track, highlight, and present data visualization and trends for retention across the portfolio, this highlighted a 90%+ first-term return rate and opportunities for re-engagement initiatives- Collaborated with the Product team to develop 4 features and provide additional recommendations for internal Customer Relationship Management (CRM) software, specifically designed for student services team to improve internal operations and processes- Advised 500+ students in student success, retention, and coaching strategies as they pursue online graduate degrees and certificates, achieving at least 85% graduation rate

Chicago, Illinois, United States

- Advised 500+ students in student success, retention, and coaching strategies as they pursue online graduate degrees and certificates, achieving at least 85% graduation rate-

Chicago, Il

Advised 1,000+ students participating in customized & faculty-led programs regarding program and city-specific information. Successfully managed 46 customized & faculty-led programs, generating millions in revenue. Supported Associate Director and Customized Program Managers to achieve B2B 48% year-over-year program retention rate.

Chicago, Il

Supported Director of Passport and Visa Operations and Partners. Managed corporate accounts to ensure outstanding B2B relationships. Exceptional communication skills over the phone, emails, and face-to-face to manage high volume of clients and fast-paced working environment.

Greater Chicago Area

Student advisor in the Study Abroad office with prospective students. Present general information sessions to undergraduate students about health & safety information.

Greater Chicago Area

Student mentor for incoming first-year students in DePaul University First Year Office. Coordinated with faculty and professional staff members to plan, deliver, and facilitate courses to help students cultivate excellent academic habits.

Chicago, Illinois, United States

Chicago, Illinois, United States

- Created fun, engaging activities for children (2 years old - 12 years old) to create safe environment- Fostered positive and respectful relationship with each child, focusing on trust and relationship building-Communicated frequently and proactively with parents to provide regular updates

Bachelor Of Arts - Ba, International/Global Studies

Minored in Mandarin

Bachelor Of Arts - Ba, Geography

Concentration in Geo-technology

Study Abroad

Activities and Societies: English Learning Mentoring Scheme, English Cantonese Corner