Claire O'Sullivan Email & Phone Number

Greater Dublin

Dublin, County Dublin, Ireland

Dublin, Leinster, Ireland

Chilli Pepper is Ireland's only dedicated strategic customer loyalty agency, with a strong focus on commercially sound strategies. We create meaningful customer strategies that have an enduring impact on organisations and customers alike. Founded in 2005, Chilli Pepper is based in Dublin, Ireland, and services a range of forward thinking blue-chip clients.

London, United Kingdom

Responsibilities:• Oversee and manage all Connect retail marketing campaigns.• Formulate and brief daily CRM campaigns across email, SMS, direct mail, push notifications and social media to over 400,000 Connect card holders.• Project management (duties include: targeting, budgets, timing-plans, creative brief writing, creative sign-off, copy writing and liaising with both internal/external design studios).• Present full status and campaign reporting to all stakeholders on a… Show more Responsibilities:• Oversee and manage all Connect retail marketing campaigns.• Formulate and brief daily CRM campaigns across email, SMS, direct mail, push notifications and social media to over 400,000 Connect card holders.• Project management (duties include: targeting, budgets, timing-plans, creative brief writing, creative sign-off, copy writing and liaising with both internal/external design studios).• Present full status and campaign reporting to all stakeholders on a weekly basis.• Develop POS material to support Connect campaigns in-shop across print, digital and audio-visual.• Work closely with Central Operations and Customers Services to ensure all staff are briefed correctly prior to live campaigns.• Customer Services first point of contact for all escalated Connect customer queries and complaints.• Drive Connect sign-ups through various acquisition campaigns both online and in-shop.• Contact new, active and lapsed Connect customers with highly targeted offers. • Initiate market research studies to identify new opportunities.• Liaise daily with my analytics team to evaluate and improve marketing campaigns. • Deliver marketing activity within agreed budgets. Show less

London, United Kingdom

Responsibilities:• Create national email communication plans and strategies for over 19 million Nectar card holders.• Project-manage marketing campaigns (duties include: targeting, budgets, timing-plans, creative brief writing, creative sign-off, copy writing and liaising with both internal/external teams).• Execute targeted communication campaigns across various media platforms (e.g. email, online, direct mail, social media, the Nectar app, push notifications and PR).•… Show more Responsibilities:• Create national email communication plans and strategies for over 19 million Nectar card holders.• Project-manage marketing campaigns (duties include: targeting, budgets, timing-plans, creative brief writing, creative sign-off, copy writing and liaising with both internal/external teams).• Execute targeted communication campaigns across various media platforms (e.g. email, online, direct mail, social media, the Nectar app, push notifications and PR).• Responsible for end to end campaign execution.• Exclusively mange and execute a number of highly targeted email campaigns to over 6 million Nectar card holders.• Create and execute acquisition and retention Nectar App communication plans across email, push notifications, in-app content, online, social media and direct mail. • Liaise regularly with Analysts and Market Research to evaluate and improve marketing campaigns. • Provide full status and campaign reporting to internal teams and key stakeholders when required.• Handle budgets and campaign costs.• General office administration. Show less

London, United Kingdom

Responsibilities:• Manage and maintain client relationships (e.g. Heinz, Innocent, Red Bull and Nestle).• Implement targeted communication campaigns across numerous media platforms (e.g. online, direct mail, Facebook, POS, Sainsbury’s Magazine, Live Well For Less, sampling, etc.) for Sainsbury’s and Nectar shoppers.• Co-ordinate with top FMCG clients and commercial teams to ensure end to end campaign execution.• Interpret client briefs and implement them through the appropriate… Show more Responsibilities:• Manage and maintain client relationships (e.g. Heinz, Innocent, Red Bull and Nestle).• Implement targeted communication campaigns across numerous media platforms (e.g. online, direct mail, Facebook, POS, Sainsbury’s Magazine, Live Well For Less, sampling, etc.) for Sainsbury’s and Nectar shoppers.• Co-ordinate with top FMCG clients and commercial teams to ensure end to end campaign execution.• Interpret client briefs and implement them through the appropriate media channels.• Plan and project manage campaigns (duties include: targeting, budgets, timing-plans, creative and liaising with both the client and internal/external teams).• Provide full status and campaign reporting to the account teams and key stakeholders when required.• Present media plans and results to the FMCG client.• Handle budgets, campaign costs and invoicing clients.• General office administration. Show less

London, United Kingdom

Responsibilities:• Support manager in building and maintaining client relationships.• Assist in the implementation of targeted communication campaigns.• Co-ordinate with internal teams to ensure end to end campaign execution.•Assist in the interpretation of client briefs and implement them through the appropriate media channels.• Present media plans and results to my manager.• Mange invoicing clients.• General office administration.

Limerick, Ireland

Limerick, Ireland

Msc Marketing, Consumption And Society, Marketing, 1:1

Ba In Business Studies And Marketing, Marketing, 2:1