April 2023 – Present Project: Hospitality Re-Brand Design Initiative• Simultaneously leading large-scale wallcovering refreshes for two properties by a global hotel brand • Working with graphic design and production teams to create digital layouts prior to production, to ensure an aesthetic and functional resultFebruary 2023 – October 2024Project: Luxury Resort & Convention Center Design, New Construction• Led our largest project to date to successfully deliver custom guestroom and public spaces wallcoverings for a global luxury hotel brand • Worked with design, production, and quality assurance teams to ensure the project was delivered on time and exceeded client expectationsFebruary 2023 – October 2024Project: Hospitality Re-Brand Design Initiative• Simultaneously led the development and production of two brand refreshes on a property to deliver custom guestroom and public spaces wallcoverings for a global hotel brand • Worked with design, production, and quality assurance teams to ensure the project was delivered on time and exceeded client expectationsOctober 2022 – August 2024Project: Luxury Hotel Re-Brand Design Initiative• Led a large-scale hospitality project to successfully deliver custom guestroom guest bath wallcoverings for a global luxury hotel brand • Worked with design, production, and quality assurance teams to ensure the project was delivered on time and exceeded client expectations

• Led team utilizing Qualtrics to create an easy-to-digest presentation around contractor retention that led to management aligning our software to better fit our client’s need• Converted over $275k year-to-date worth of contracts by providing exceptional client service and insight to help clients understand optimization of our software to fit their current business challenges• Gained experience using CRM software such as Salesforce in daily operations

•Led team’s efforts to provide high-level customer service for clients by maintaining positive attitudes and developing client relationships; resulted in increased sales / increased client retention •Implemented marketing strategies to increase client awareness of studio events by drawing announcements on studio boards and placing them strategically; resulted in increased awareness / brand promotion / increased sales

•Analyzed options available for retail space aesthetics and initiated changes in product placing to better market product; implementation led to successful marketing of product•Led team in daily operations including sorting shipments, training new hires, and handling store cash deposits; generated management experience and leadership experience