Claire Murray Email & Phone Number

Glasgow, Scotland, United Kingdom

• Initial clinical assessments/Triage of clients based on emotionalissues• Booking assessment appointments• In The Moment Support/Signposting and Referrals• Telephone/Video based session’s• Managing caseloads dependant on client’s goals working in themoment with what they are experiencing now• Developing treatment plan in collaboration with each individual• Coping strategies based on individuals experiences• Management of Silvercloud caseload and online counselling• Tracking and progress using relevant psychometrics• Administration of caseloads and note taking through the relevant systems

Glasgow, Scotland, United Kingdom

Glasgow City, Scotland, United Kingdom

• Assessing clients for a range of emotional issues• Formulating treatment plans and strategies with multidisciplinaryteams• Developing treatment plans for positive interventions to identify thecause of the problem and to formulate strategies to address behavioursand emotions whilst forming new behavioural skills• Coping Strategies• Individual treatment based on client’s goals and objectives set together• Supporting Clients• Tracking and Progress using relevant psychometrics• Administration of individual caseloads and note-taking

Glasgow, United Kingdom

Glasgow, United Kingdom

Glasgow, United Kingdom

I have been Branch Manager at O2 since December 2007. Upon my arrival at the branch I had never worked in the telecommunications industry before. I went in as the Branch Manager and had to train myself and also manage the store at the same time. During my time at O2 I have managed a varied work force. I have taught customer service plans, managed stocks, set and achieved targets and also managed costs. Compliance is a large part of a Branch Manager job and has to be one hundred percent achieved. I am also responsible for the implementation of training programmes and new practices in my area. Dealing with things such as the launching of new products and staff training on them and also how to promote best practice training within the branches in my area.

Aberdeen, United Kingdom

I was Deputy Manager at Slains for six months. During my time as Assistant Manager/ Deputy Manager I achieved my NVQ 3 and also my Basic Food Hygiene Certificate. I am competent in kitchen and both bar practices. I have written training programmes for bar training and food training within my establishment. I have also been fully trained in conducting Managers Own Stocks in food and drink, setting budgets and targets, end of week paperwork, creating rota’s, food and drinks orders, organizing events and training and hiring staff.

Postgraduate Degree, Cognitive Behavioural Therapy

Activities and Societies: COSCA, BABCP , Clinical Placements

Bachelor Of Arts (B.A.), Business Studies

Activities and Societies: Swimming Team

Business Management, Business, Management, Marketing, And Related Support Services

Activities and Societies: Duke of Edinburgh, Swimming Team, Volunteering