Claire Murray Email & Phone Number

- Lead a product and engineering team. - Define business goals and plan quarterly product roadmaps for OE's products used in the US and Tanzania to ensure products help users solve real-world challenges.- Research competitor products and market trends to competitively position our products. - Implement analytics to evaluate the success of product adoption. - Lead cross-functional communication to ensure OE's teams understand strategic platform priorities and meet deadlines.- Plan and manage two-week agile sprint cycles and track daily progress in Jira. - Serve as the first line of review and feedback for UI/UX designers. Ensure all feature designs address user intents, support intuitive experiences, and use design components consistently.

- Led the successful implementation of OE's Quest Forward Learning Management Software (LMS) and methodology at high schools across the US and Tanzania. - Created operational frameworks and materials for schools to successfully adopt the Quest Forward Learning platform within six months and guided school leaders through all processes. Ensured all materials address the complexities of organizational change. - Collected feedback and led focus groups on OE's software products and scope upgraded features to meet customer needs. - Aligned internal OE systems and operational processes to OE strategic goals to scale support and expand the Quest Forward Network. - Provided operational support and training to the OE Tanzania team, and transitioned tools for use in Tanzania. - Supported financial management and operational processes for the Quest Forward Academies, two private high schools in CA and NE.

- Scoped, planned, and managed the implementation of OE’s Quest Forward Learning software platform at schools in the US and in Tanzania.- Served as the logistical point of contact for customers. Maintained open communication to ensure customers received active support as needed. - Provided logistical leadership to all OE team members by developing project plans and managing deliverables. Communicated across teams to ensure plans were completed and deadlines were met. - Developed backend data management systems to configure the Quest Forward apps.

- Led remote and in-person training across the US and Tanzania for teachers adopting OE’s software.- Developed Help Center content and other support materials for software end-users.- Established and managed a technical support process for launches of OE's applications.

Pittsburgh, Pa

- Assisted at weekly events for local entrepreneurs on topics related to small business development, funding, and management.- Coordinated speakers and vendors for the 2014 Entrepreneurship Growth Conference. Contacted local entrepreneurs to lead sessions at the event. - Created promotional materials about business topics for clients. Topics included starting small businesses, securing funding, marketing, and international business.

Master Of Business Administration - Mba

Bachelor Of Arts - Ba, English

Minor: Digital Media

Bachelor Of Science - Bs, Secondary English Education