Claire O'Beirne Email & Phone Number

With a strong background in customer service, I’ve thrived in diverse roles, from resolving customer issues to implementing retention strategies. My experience spans call center operations (inbound and outbound), web chat interactions, and front-line customer service, alongside roles in Tourism and Hospitality, including Night Manager, Duty Manager, and now as a Cluster Reservation Supervisor (with a keen knowledge in group bookings!) Known as the go-to person for problem-solving and optimizing processes, I take pride in revamping procedures, such as group arrivals and onboarding processes, to enhance efficiency and make work smoother for everyone involved. I'm passionate about making things better, not just for myself, but for my team.I’m also deeply involved in training and development. Through my journey in the People Leaders Program (PLP), I’m honing my skills in leadership and learning development, which fuels my passion for helping others grow. Currently, I’m on my TFE journey, further expanding my expertise in developing practical solutions and enhancing workplace culture.Outside of my customer service and leadership roles, I’ve built a strong presence in digital spaces, combining my love for creativity with social media content creation and streaming. Through platforms like LinkedIn Learning, I’m constantly expanding my skill set, such as self-teaching SEO, WordPress, and content marketing to drive visibility, as well as exploring new tools like Excel.From streaming to project creation, I'm excited to continue evolving my skills and am eager to bring this diverse background to a forward-thinking organization that values innovation, exceptional customer experiences, and a commitment to continuous learning.

Listed skills include Leadership, Tourism, Social Media, Public Speaking, and 42 others.

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  Rosny College