Claire Pallo Email & Phone Number

- Current project System Engineer on access control and CCTV system..- Technical Support skills: balancing customer satisfaction and problem resolution with corporate processes. 2015 Lenel Master Certified. 2015 AMAG Symmetry Certified 2015 Milestone Advanced Certified.- Support security software installations, including 3rd party configuration software, SQL server install, database setup, ODBC, OnGuard, hardware/driver/firmware, license activation, and web applications.- FLIR camera experience including Thermography· Support configuration of NEC and Microsoft cluster, network connectivity, Biometric readers multiple card technologies, multimedia capture, badge design and print, form design, and web-based applications for integration to OnGuard.· Experience with Enterprise, Segmentation, NEC Cluster management, DataConduIT, Visitor Management, and Localization issues.System engineering spanning Application, server setup, technical support and Network interconnect. 14 years of software/firmware test engineering on large network print devices, small consumer digital and wireless devices, and most recently in Access Control and Intrusion detection hardware and software. Software development life cycle experience. Detail oriented with various test methodologies (manual, batch, orthogonal, ad-hoc, prioritized, etc.)My non-profit organization experience (simultaneous with full-time employment) has developed my skills in warehouse logistics, volunteer staff management, humanitarian efforts, home food storage, training/teaching, and working with the youth.Specialties: Next Generation Security panel (Access control w/ Intrusion detection; Software and firmware test (black/white box). Defect detection, write-up and tracking. Video and Audio codecs. Printers and printer drivers; pre-press workflow; Kodak consumer digital products Eco-system interoperability including wireless connectivity.

Listed skills include Testing, Sql, Troubleshooting, Quality Assurance, and 1 others.