Claire Quigley

Claire Quigley Email and Phone Number

Business Manager @ Serco
Washington, DC, US
Claire Quigley's Location
Washington DC-Baltimore Area, United States, United States
Claire Quigley's Contact Details

Claire Quigley work email

Claire Quigley personal email

n/a
About Claire Quigley

Claire is currently a Business Manager for the Public Sector Solutions (PSS) business unit at Serco. Within her role she serves in a Chief of Staff capacity to the Vice President of the Business Unit to carry out the mission of "Impacting a Better Future" to federal civilian customers. Within PSS she supports $287 million in yearly revenue, and over 1500 employees. Prior to this role, she was a STEP Rotational Fellow at Serco, an executive leadership program that gives early career professionals the opportunity to work across the company. Within her two years as a STEP fellow, she has worked in three different roles, she first served as a Manpower and Process Improvement Analyst for an $800M contact for CMS. Within this role she proposed and executed a reconfiguration of the existing Workforce Management Team, directly resulting in an increase of $100,000 to the bottom line. She then transitioned to a Project Administrator reporting directly to the Vice President of the System Integration and Instillation Business Unit, a business unit serving DOD customers. Within this role she deployed and standardized a Program Management Review Process. In her last rotation she worked as a Financial Analyst on the Ontario Employment Services program, and supported the Citizen Services Division at Serco, with a $500+ million yearly revenue. Throughout her time at Serco, she has also worked on multiple business development undertakings and served on the due diligence team for a potential acquisition. Prior to her time at Serco, Claire graduated Summa Cum Laude from Wagner College with a dual major in Economics and Business Administration. During her time at Wagner she was a NCAA Division 1 Field Hockey Player, Economics Peer Tutor, Residential Assistant and Student Government Vice President.

Claire Quigley's Current Company Details
Serco

Serco

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Business Manager
Washington, DC, US
Website:
serco.com
Employees:
31534
Claire Quigley Work Experience Details
  • Serco
    Serco
    Washington, Dc, Us
  • Serco
    Business Operations Manager
    Serco Jul 2023 - Present
    Hook, Hampshire, Gb
  • Serco
    Financial Analyst
    Serco Nov 2022 - May 2023
    Hook, Hampshire, Gb
    - STEP Executive Rotational Fellow: Selected by executives to participate in a rotational program working across the company to get a full understanding of the industry and put on leadership development plan.- Reported to the VP of Finance for the Citizen Services Division, working alongside Business Unit Vice Presidents, Directors and Program Managers- Successfully executed 30+ TPAs with various vendors for the Ontario Employment Services Transformation (OEST) program- Collaborated with partners within our consortium to carry out the transformation requirements as defined by the Ministry of Labour for OEST - Cross-collaboration across multiple business functions to create and analyze financial reports for the customer
  • Serco
    Program Administrator
    Serco Mar 2022 - Nov 2022
    Hook, Hampshire, Gb
    - STEP Executive Rotational Fellow: Selected by executives to participate in a rotational program working across the company to get a full understanding of the industry and put on leadership development plan.- Report directly to the SVP of a $400 million BU. Work alongside Vice Presidents, Directors, and Program Mangers to develop a monthly “Program Management Review” across the business unit to track the health of each program through cost, performance, and schedule key performance indicators.- Assisted on the delivery of a key client project for a $500,000 Navy contract that resulted in positive client feedback and high CPAR scores. - Lead material planning and procurement by managing on-time delivery for within the supply-chain for a $200,000 task order.
  • Serco
    Process Improvement & Manpower Analyst
    Serco Jul 2021 - Mar 2022
    Hook, Hampshire, Gb
    - STEP Executive Rotational Fellow: Selected by executives to participate in a two-year rotational program working across the company to get a full understanding of the industry and put on leadership development plan - Working within Operations under the Director of Operations on a $800M Center for Medicaid and Medicare Service’s contract - Identified as the “Super User” on a new Workforce Management System focused on analyzing over 1000 employees to effectively schedule across the enterprise to meet SLAs per customers expectations - Analyzed current workflow processes used in the fast-paced contract and proposed new processes based on financial capitalization and employee retention rate - Worked closely with Director and Deputy Director of Operations to reconfigure a management team alongside Human Resources to create a more highly effective team- Recieved an Excellence Award from Senior Management within the first 4 months of employment for the successful deployment of a Workforce Management System across the enterprise for approximately 1000 employees to use
  • Serco
    Operational Management Intern
    Serco Jan 2021 - May 2021
    Hook, Hampshire, Gb
    - Worked directly with the Business Unit’s Senior Vice President to gain a full understanding of all inputs of the business unit to calibrate operational standards and contribute to the business development pipeline.- Led the development of an internal “Business Development Academy” to increase the knowledge of employees to have the capabilities to successfully undertake additional business development opportunities.- Developed marketing materials for the Business Development Academy alongside the Director of Communications to maximize the opportunity across the Business Unit.- Worked with the Finance team to analyze current interface for Project Managers and provided feedback to elevate interface to be more digestible for users to keep projects on track with finance.
  • Serco
    Business Development Intern
    Serco May 2020 - Aug 2020
    Hook, Hampshire, Gb
    • Reported directly into head of business development for a $500M division, with a dotted line report into the SVP over the division. Sole intern selected for this group out of approximately 100 applicants.• Researched and developed six new business opportunities, ranging in value from $11 - $150M, to present to SVP and opportunity review committee of business unit. Analyzed each opportunity with in-depth analysis of overall client agency, program budget, program scope of work, Serco’s capabilities against opportunity’s needs, gap analysis, key competitors, and client decision makers. • Researched and participated in weekly reviews of the unit’s $2B pipeline of new opportunities focused on Federal Civilian agencies such as Health and Human Services (HHS), Veteran Affairs and Commerce. • Led the development of a $35M HHS new business opportunity and presented it to the Executive Management of the Division, including the CEO, CFO, and SVPs. The scope of the opportunity was to verify and determine the eligibility of caregivers for unaccompanied children who enter the U.S. • Developed and launched a Sustainability Resources page on Serco’s website, with a team of interns, to pave the way for a significant reduction in the business’s carbon footprint.
  • Wagner Athletics
    Marketing Intern
    Wagner Athletics Aug 2019 - Dec 2019
    Work alongside Assistant Athletic Director for External Relations to improve student engagement for Division 1 athletic events. Generated new marketing initiatives to implement to increase sales of athletic tickets. Through the use of marketing research, introduced new ideas for Wagner Social Media and Marketing departments. Contacted firms to create sponsorships.

Claire Quigley Skills

Leadership Microsoft Office Teamwork Stata Social Media Microsoft Excel Communication Google Ads Public Speaking Written Communication Apple Software Economics Customer Service Search Engine Optimization Apple Ios Detail Oriented

Claire Quigley Education Details

  • Wagner College
    Wagner College
    Dual Major: Economics & Business Administration Concentration In Marketing
  • Siena College
    Siena College
    Economics And Marketing

Frequently Asked Questions about Claire Quigley

What company does Claire Quigley work for?

Claire Quigley works for Serco

What is Claire Quigley's role at the current company?

Claire Quigley's current role is Business Manager.

What is Claire Quigley's email address?

Claire Quigley's email address is cl****@****rco.com

What schools did Claire Quigley attend?

Claire Quigley attended Wagner College, Siena College.

What skills is Claire Quigley known for?

Claire Quigley has skills like Leadership, Microsoft Office, Teamwork, Stata, Social Media, Microsoft Excel, Communication, Google Ads, Public Speaking, Written Communication, Apple Software, Economics.

Who are Claire Quigley's colleagues?

Claire Quigley's colleagues are Keith Nguyen, Caba (Mecf), Christopher Peitz, Andrew Green, George Kato, Abdul Hafeez, Claire Bloomfield.

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