I lead our commercial strategy, sales, and marketing efforts for 3 SaaS products across global markets, driving revenue growth and ensuring our products maintain their market-leading positions. Collaborating with the executive leadership team, I develop and execute strategies to achieve new sales and renewal targets across key customer segments, including Academic, Corporate, Government, and Publisher sectors. My role involves fostering a high-performing team, conducting market research, creating business plans, and identifying growth opportunities. I also play a key role in developing offerings through software solutioning and establishing strong partnerships with product, client success, and technology leaders, contributing to the overall success and growth of Digital Science.

Leading a global team of sector and product experts to grow our user base of Institutions, Publishers, Government and Funders, who benefit from Figshare's repository and data sharing research infrastructure solutions.

• Develop and deliver EMEA sales strategy, with a strong focus on creating structure and processes for scalable growth• Reviewed sales tools infrastructure and implemented marked improvements to Salesforce procedures-resulting in closer tracking and movement of opportunities through the pipeline and providing enhanced data capture through campaigns• Outlined commercial strategy for EMEA region-focused on leveraging reputation in existing territories for short term gains and evaluating blockers in the product, the pricing and marketing activities and providing solutions to these area to achieve long term success in new markets and territories• Successfully built relationships in matrix environment across Digital Science-synergies facilitated unified approach to outreach to potential and current clients and increased opportunities for cross-selling of products• Created feedback loop process from Sales team members to Product development-ensuring potential and current client feedback is captured and utilised effectively

• Developed and implemented an annual Editorial Launch Strategy to target new high value growth areas in OA and increase % of market share in new and existing markets • Built up and led team of 4 Journal Launch Managers and 24 Journal Launch Specialists to successfully deliver strategy through effective coaching, clear expectation setting and breakdown of targets to achievable quarterly OKRs• Identified business critical growth opportunities through gap analysis in collaboration with the Business Intelligence team to launch products in new academic research areas • Successfully trained team to focus on core areas of the strategy: recruiting Editorial Board members, commissioning content and working to tight timelines• Trained and monitored the team of 28 people to effectively use Salesforce to increase robustness of data and obtain real time up-to-date knowledge of the launch pipeline• Identified software infrastructure blockers and liaised with the Product Management Team to ensure Launch requirements were represented on the product roadmap• Regularly reported on progress, challenges and presented opportunities for growth to the Executive Management Team

Successfully lead the development of 7 flagship journals, increasing market share, building a strong reputation and contributing substantially to achieving key performance indicators.• Managed a team of direct reports and co-ordinated a matrix of Peer Review, Ethics & Integrity, and Commissioning Editor teams to create a cohesive publishing team• Conducted bibliometric data analysis to inform and successfully deliver targeted content acquisition strategies • Built and leveraged strong relationships with the Editorial Boards of leading academics• Represented the company to external stakeholders at international conferences, building and developing strong professional relationships with key partners• Proposed and lead working groups of relevant internal stakeholders to drive innovation of publishing tools and internal processes• Managed and strategically allocated budgets to support the development of the journal portfolio

I created and manage the communications department for the International Decision Support Initiative (iDSI), Global Health and Development Group, Imperial College London - leading a strategy to establish the group as pioneers of evidence-based decision making within the global health community.

Utilised a wide range of communication channels to build brand awareness of, and increase submissions to F1000Research. Strategised marketing campaigns for F1000Research, Wellcome Open Research and Gates Open Research.

Responsible for the management of posters and slides content on F1000Research, administering peer review and overseeing institutional and societal relationships with leading clinicians and scientists.

- Theatre Usher/Bar staff- Supervise and serve customers in The Parlour coffee shop; responsible for all stock related activities, cash management, create weekly rosters.

Race For Life; organised and delivered promotional events throughout the South East. Developed new and existing contacts.Recorded and analysed marketing data.Identified a gap and subsequently created an internal weekly communications broadsheet.