Claire Stanley Email and Phone Number

- Conduct an assessment of each resident's needs, create and individualized care plan, and maintain online and hard copy files with necessary information and documentation.- Develop and maintain relationships with residents by encouraging personal growth, attending monthly community meetings, and build a path to sustainable, permanent housing.- Assist residents with acquiring public benefits, including health insurance; complete referrals to external providers, and accompany residents to medical, mental health, or addiction treatment services as an advocate to support productive connections and positive outcomes.- Participate in staff meetings, organization-wide trainings, and programs hosted by the City of Philadelphia's Office of Homeless Service, Department of Behavioral Health and Intellectual Disability Services, and external providers.

- Kept accurate hard copy files as necessary and maintained an online case file on the HMIS for eachguest including: A Care Plan, activity notes, completed assessments, and other necessarydocumentation.- Engaged with guests who stay at the shelter to build relationships and assessed their needs for supportservices.- Assisted guests during times of crisis, anxiety, apprehension or confusion, offering appropriate aidand support.- Actively communicated with staff about individual guest needs to streamline efforts and offerconsistent, effective care.

- Administer satisfaction and intake surveys to ensure programs were equitable and inclusive for participants and use feedback to increase rates of outreach and responsiveness.- Engage with landlords to place clients into safe, well-kept housing and guarantee rent at fair market rates.- Reach out to clients in need of transitional housing, connect them to landlords, maintain a clear line of communication with them as they move into stable housing.- Collaborate with community members to raise money, recruit volunteers, and increase awareness of homelessness in Oakland County.

- Marquette University Building Manager of the Year, 2022.- Promoted after working as an Assistant Building Manager since October 2018.- Coordinated set-up and tear down schedules with the event services team for all meetings, conferences, presentations, and events. - Connected with full-time staff to provide clear and concise directions to lead students through event set-ups and turnovers.- Communicated with student organizations and event staff employees to satisfy event plans, including weekend conferences and university board meetings.

- Wrote blog posts to inform community members about homeownership opportunities, local businesses opening in the area, and initiatives by NWSP to engage residents.- Conducted interviews, took photos, and incorporated external sources into blog posts to provide quality news to readers.- Attended community events to speak with residents about prominent issues in the neighborhood such as healthcare and park maintenance and how NWSP can help.- Coordinated a timeline with the staff and other interns to ensure all projects were completed and submitted on time.

- Recruited, trained, and oversaw volunteers for phone banking and virtual events.- Completed over 7,000 persuasive and GOTV calls to undecided voters and identifiedsupporters.- Won the WI-03 election by a filled margin.- Met and coordinated with other fellows outside of Eau Claire/Chippewa counties togain a better understanding of how campaigns work and how to effectivelyimplement ideas across a wide range of geography and demographics.

- Responded to constituents by writing letters and responding to calls concerninglegislative issues and casework.- Completed legislation and research projects/memos for Legislative Assistants andattended relevant hearings and briefings.- Coordinated schedules with other interns and organized and cleaned the office.

- Maintaining a safe environment for patrons in the water by regulating chemicallevels, cleaning out filters, and adjusting water temperature.- Speaking with patrons regarding day-to-day issues, including staffing issues, poolmaintenance, and cleaning expectations throughout the park.- American Red Cross certified Lifeguarding Instructor, offering training to lifeguardsand park staff weekly to keep up with Red Cross and facility safety standards.- Working directly with the aquatics supervisor to schedule swim lessons, privaterentals, and events for the community.

- Cleaning jobs such as scrubbing, bleaching, de-rusting, trash collection, anddisinfecting to maintain a clean and safe working environment for employees andpatrons.- Weekly training to keep up with American Red Cross and general facilitystandards.- Coordinated with various city departments to organize private rentals and specialevents.- Communicating effectively with other employees to plan work schedules.