Claire Tamara Yates Email and Phone Number
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22 years' global leadership and interim experience (corporate and early stage) across transformation, post-merger integration, interim management, re-branding, C-suite coaching, marketing, communications (clients, media, customers, internal), change management, culture change, employee engagement, brand development and implementation, sales and business development, operational improvement, operating model, knowledge management, talent development, advertising.International experience cross-industry:: Professional Services - Accenture, EY, Sia Partners, Newton: Technology - Betfair.com, Eventopedia.com, Cudoni.co.uk: Telecommunications - VEON: International Development & Not for Profit - Adam Smith International, World Vision: Finance & Banking - HSBC, TSB, Lloyds: FMCG - Diageo, Debenhams, Unilever, Marks & Spencer: Entertainment & Media - NBCUniversal, Zenith Optimedia, Media Audits, Memetrics: Art - Christies: Defence - Argylle Group PLC: Travel - Big Earth, Black Tomato: Pharmaceutical - Wyeth: Public sector - NHS: Automotive - BMW: Utilities - EDF Energy, Post Office
Argylle Group Plc
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Argylle Group PlcLondon, Gb
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DirectorArgylle Group Plc Apr 2023 - PresentArgylle Group has extensive experience in providing support services to international organisations and governments who conduct business in the world’s most demanding and remote environments in the defence sector. Our global network means that our clients can concentrate on driving their businesses forward, whilst our unique and specialist team focus on negotiating complex area of operations in the most challenging parts of the world.My role encompasses brand, marketing, communications, sales support and pipeline planning.
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Owner / DirectorStay Langford Ltd Dec 2018 - PresentBusiness management of property development, interior design and property management business, including running several holiday lets
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Board MemberAlbion Wharf Residents Limited Feb 2018 - PresentBoard director of a property management company, managing a Battersea block of 40 riverside apartments. -
DirectorCapco Global Jan 2009 - PresentInterim roles listed as separate individual roles in Career Experience, plus additional smaller projects:: Debenhams - Head of Transformation Communications (UK role) : Vista - Content & Account Director (TSB, BMW, EDF, M&S, Post Office & Lloyds) : Big Earth - Brand Consultant - Company behind Ewan McGregor’s ‘Long Way Round’ : Black Tomato - Product Development : Bookstavia - Marketing Consultant : Stylebible - Lifestyle Editor : Beauty & Dirt - Travel Writer : Firefly Collection - Ski Writer : Cognosis - Strategy Associate
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Comms, Marketing, Governance & Transformation AdvisorVeon Jul 2017 - May 2021Amsterdam, NlVEON is a £20bn international technology and communications company with 40,000 employees, serving more than 200m customers across 14 markets and multiple brands, and reaching more than 10% of the world’s population. VEON is undertaking the telecom industry’s most radical overhaul to date, weaning itself as one of the world's Top 10 mobile operators from declining revenues from voice and data to focus instead on mobile Internet services and become a leading tech player. Following 2016 legal settlements and independent monitorship, my responsibilities lie in building an ethical culture and corporate reputation. This involves multiple touchpoints internally and externally on transformation, policy, reputation and profile, requiring management of multiple programmes. -
Member Of Executive CommitteeEventopedia Jan 2015 - Jan 2020London, GbThe Eventopedia Committee is made up from experts in various fields, acting voluntarily to help build Eventopedia.com into the most trusted community marketplace for the meetings & events industry. -
Deputy Chair Of The BoardNewcastle University London Feb 2016 - Dec 2019Co-Deputy Chair and Member of Newcastle University London’s Advisory Board, appointed to ensure strategic direction and ensuring that courses align with the needs and ambitions of the global business community.• Informs the agendas of NUL Executive Group, Newcastle University Partnership Board and Newcastle University Council• Provides advice on the strategy of NUL and supports its network building in pursuit of objectives• Provides support on co-creating an industry and policy-led research agenda• Connects students with as many opportunities with industry and sectors as possible• Supports development of strategic partnerships with businesses, industry and government • Supports raising the profile of NUL with business, government and the media
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Early Stage Advisor (Vc Backed)Cudoni May 2017 - Sep 2017London, London, GbCudoni (www.cudoni.com) is an e-commerce fashion tech scale-up with funding, dedicated to selling pre-owned luxury goods with a focus on exceptional service, an ethical outlook and the utmost convenience. I created brand strategy, values and go to market strategy. -
Chief Marketing Officer (Interim)Newton Europe Nov 2015 - Dec 2016Kingston Bagpuize, Oxfordshire, GbNewton is a fast growing (35% yoy) global management consultancy with offices across Europe and North America. We implement transformational, award-winning change across a wide range of sectors including healthcare, transport & infrastructure, social care, defence, local government, services, manufacturing, and private equity. With a unique ‘no results, no fee’ approach, Newton works hands-on to generate sustainable financial and operational improvement for some of the world’s most successful and innovative organisations.I am responsible for managing a step change in marketing and business development in a fast-paced, entrepreneurial and highly results driven culture. -
Global Leader, Strategic Growth Markets - Brand, Marketing & CommunicationsEy Feb 2015 - Oct 2015London, GbCompanies that want to be market leaders benefit by working with one. EY is the world leader in advising, guiding and recognizing entrepreneurs.The Strategic Growth Markets practice (SGM) is a global network of professionals advising the full spectrum of dynamic, fast-moving and ground-breaking companies around the world which include:Venture capital-backed / private equity portfolio companiesLarge private and family enterprisesIPO-bound companiesPublic companies represented on the R3000 and R2000 indicesOur convening power is second to noneThrough our marquee programs, we gather C-level executives, entrepreneurs, investors and advisors to network, hear inspirational stories, share ideas and celebrate success.EY World Entrepreneur Of The Year™ is the world’s most prestigious business award for entrepreneurs, the EY Strategic Growth Forum® is the world’s largest gathering of high-growth, market-leading companies. Xinhua News Agency named Strategic Growth Forum one of the most important events in American business.http://www.ey.com/GL/en/Services/Strategic-Growth-Markets -
Global Change Lead (Global Role Based In Nyc)Christie'S Jul 2014 - Oct 2014London, England, Gb- Based from New York, led change comms on global transformation programme, introducing new systems and processes to 3500 employees- Required difficult stakeholder management with a reluctant leadership and workforce, requiring cultural shift in value of technology to the art world -
Global Director Of Brand, Marketing, Communications & Knowledge ManagementAdam Smith International May 2013 - Sep 2014London, Gb- Member of Management Team, reporting to MD, managed 3rd party agencies (brand, production), direct reports, consultants. - Responsible for leading all creative functions and developing a new brand strategy and implementing the new brand in its entirety into a rapidly expanding international development management consultancy with a turnover of £100m across 4 continents, including external media, client and marketing positioning, employee value proposition and knowledge management strategy. Company grew five-fold since I joined.- Responsible for global media relations, particularly crisis management around a number of deaths of consultants in several terrorist attacks.- Led introduction of new corporate website, social media, video, all digital and print marketing collateral (internal and external), brand guidelines, brand bible, intranet, global roadshow, employee and associate induction events etc.- Led partnership with Guardian Global Development website and network, providing on and offline content across a range of channels - online and events.- Led development of thought leadership, white papers, awards, speaking at fringe conferences etc -
Director, International CommunicationsNbcuniversal Media, Llc Oct 2011 - Oct 2012New York City, Ny, Us- Sat on International Leadership team and led Communications function across NBCUniversal International (36 countries). - Set budget, strategy, channels and resourcing at group level across numerous businesses and joint ventures.- Heavily focused on building an Internal Communications central governance model and leading through a tumultuous year of change.- Highlights include several critical communication projects enabling change – moving 1100 employees from four offices into a new HQ and associated technology/system changes; launch of new international “Collaboration” business strategy and associated employee impact; delivery of several International Leadership Offsites and Quarterly Business Updates (across US, Europe & Asia), 2012 Olympics employee engagement campaign; launch of new International Television strategy and associated new ways of working; management of all CSR activities (including Content Protection, Data Privacy Awareness, Green Week); all HR communications (across benefits, talent, HR transformation) -
Global Head Of Internal CommunicationsBetfair Feb 2011 - Sep 2011London, England, Gb Led function, strategy and budget following an IPO with a global audience of 2,700 employees across 15 offices / 3 businesses & joint ventures Worked closely with Global Head of External Comms and Global Head of Brand in leading integrated communication campaigns Highlights include supporting cultural change towards commercial awareness; launch of “One Betfair” strategy and associated Leadership Conference; all CEO comms, inc Quarterly Business Reviews; launch of Customer Charter and associated employee impact; created first e-news channel; introduced live webcasting; enabled business collaboration through introduction of new technologies and transformation; intranet re-design; introduction of Communities of Practice; all HR comms, inc. Gallup Q12 engagement framework, referral scheme. -
Senior Global Communications & Change Manager, Group HrHsbc Mar 2010 - Jan 2011London, Gb Led global strategy and local implementation on company-wide HR transformation programme across 4 continents and 3 workstreams Objective to drive action and understanding for new operating model, systems and processes impacting 330,000 employees Worked very closely with Global Head of HR Services, along with US, South America, Europe, MENA and Asia comms network Managed several on and offline channels, including leadership comms, intranet, SharePoint, print, townhalls, social media -
Senior Account Director (Consultant)Logistik Nov 2009 - Mar 2010Leeds, West Yorkshire, Gb Led EDF Energy 2010-2012 comms plan, inc. delivery of 2010 Leadership Strategy Conference, leadership briefings, e-news, intranet Similar role for BUPA (delivering 2011 Leadership Conference content), Lloyds TSB Leadership Conference and M&S Leadership Conference -
Senior Communications Manager, UkHsbc Aug 2009 - Nov 2009London, Gb Worked very closely with UK Chief Executive and his top leadership team to communicate strategy bank-wide delivering a 1500-attendee Leadership Roadshow and subsequent cascade to 30,000 employees, including script writing, video, print, DVD, TV, face-to-face channels -
Manager In Talent & Organisational PerformanceAccenture Jan 2004 - Dec 2008Dublin 2, IeSpecialised in strategic business change management, internal communications, organisational development, organisational design, learning and development, events Example client work includes:1. Media Audits (European role based in UK) – ‘European Change & Comms Manager’ - On an acquisition of 150 people across 12 countries, with particular emphasis on employee change entering ‘Big 4’ culture- Developed & implemented high-touch change comms strategy, focused on face-to-face and SharePoint / digital channels- Increased engagement score from 48% to 71% from pre to post-transfer. Achieved £160k add-on work.2. Wyeth Pharmaceutical (Europe) – ‘European Change Management Lead’ (6 countries & 15 sites). Managed Site Change Leads & led training/comms.3. Diageo (UK) – Enabled business users to manage web content for major drinks brands by delivering ‘Operating Model’4. World Vision (Global) – ‘Global Change Management Lead’ – implemented global program (6 regions & 1500 employees). Led training, comms & branding strategy.5. Memetrics & Maxamine (Global) – ‘Global Employee Integration Lead’ on acquisitions. Similar to Media Audits, heavily focused on difficult stakeholder management.6. NHS (UK) – ‘Service Communications Lead - within a department of 300 staff.7. Unilever (Europe) – 'Customer Relationship Manager' - responsible for day-to-day operations of service report implementations and act as a point of contact for 5 client customersAdditional internal responsibilities in:- Event Management: Organised seasonal team-building events for up to 300 people - Corporate Citizenship: Team Charity Liaison with charities to organise volunteer group days of 10-20 people- Brand Ambassador: Face of Accenture at recruitment careers fairs- Capability Development and internal team management: Created team intranet, managed internal knowledge sharing, created expertise in internal communications and marketing -
Brand Strategy Executive (Lexus & Lloyds Tsb)Zenithoptimedia Jan 2003 - Jan 2004London, London, GbGlobal Media, Marketing & Advertising Services - Development and implementation of 2003 brand plans & channel strategies on two premium clients with budgets of £1m and £2m respectively.- Creation of cross-media strategy based on target audience analysis, budget analysis and competitor offerings using the latest media research and tools. Main liaison with Media Buying teams. - Worked on planning the sponsorship of the Rugby Sevens tournament by Lloyds TSB.- Extensive and detailed analysis of relevant markets and advertising sectors – regular client presentations.- Achievement: Awarded promotion to executive within 8 months (usually taking 15 months).
Claire Tamara Yates Skills
Claire Tamara Yates Education Details
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Newcastle UniversityInternational Business
Frequently Asked Questions about Claire Tamara Yates
What company does Claire Tamara Yates work for?
Claire Tamara Yates works for Argylle Group Plc
What is Claire Tamara Yates's role at the current company?
Claire Tamara Yates's current role is Ex-Accenture & EY Consultant | Board | Leadership | Interim | Brand | Marketing | Comms | Change | Transformation | Digital.
What is Claire Tamara Yates's email address?
Claire Tamara Yates's email address is cl****@****ail.com
What schools did Claire Tamara Yates attend?
Claire Tamara Yates attended Newcastle University.
What are some of Claire Tamara Yates's interests?
Claire Tamara Yates has interest in Consulting, Horse Riding, Hsbc Communications For Engagement, Creativity, Melcrum Member, Communications, Rickshaw Run 2008, Gym, Formal Training, Children.
What skills is Claire Tamara Yates known for?
Claire Tamara Yates has skills like Internal Communications, Strategy, Strategic Communications, Stakeholder Management, Integrated Marketing, Change Management, Management, Marketing Strategy, Leadership, Marketing Communications, Public Relations, Event Management.
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