Wow! Signal Communications offers:Social Media Account ManagementSocial Media Account CreationSocial Media TrainingWeb Copy and Advice

Responsible for social media and digital engagement for Environment Agency Midlands region, both day to day and during major incidents, planning content, measuring effectiveness and evaluating activity. Also responsible for monitoring online mentions of the Environment Agency and its work in the MidlandsSuccessfully improved key social media accounts, including a 500% increase in Twitter followers in nine months, along with big rises in the reach of the accounts and click thrus to key pages on the website, supporting key organisational goals to increase awareness of flood riskTrained over 200 staff in the safe use of social media at home and work, leading to some excellent content for the accounts and a much greater understanding of the value and power of social media Promoted a new app to track invasive plant species, through monitoring it was clear that downloads of the app directly correlated with periods of social media activityRegulary report on social media activity to managers and colleagues sharing key metrics (using free and paid for tools), contentious issues, and successes