Claire Huxley Email & Phone Number

Greater London

Watford, United Kingdom

IGD is a research and training charity that helps the food and consumer goods industry deliver the needs of the public. My role is to provide engaging messaging about IGD’s products and services through its events, service messages and newsletters. I am also responsible for delivering insightful presentations through IGD’s webinar programme and shopper insight seminars.

Watford, United Kingdom

Responsible for helping the Design, Sales & Editorial Teams prepare for their 2013 trade shows by producing/working on the following: • Reports, charts and figures to assist the PA to the Company Director.• Mock ups of books, cards and packaging for mugs, magnets and keyring books.• Spray painting display stands ready for the show.• Printed books ready for adding editorial notes. • Sorting, cataloguing and archiving original illustrated artwork.

Greenford

PA to Sales Director & Account Manager for Ingredients/Manufacturing Sector• Managed a demanding workload while supporting the Sales Director, taking quick, accurate notes, writing emails on his behalf and co-ordinating meetings and events in his diary. • Booked flights, co-ordinated transport arrangements and prepared a trip agenda for 25 members of staff to visit morocco in support of their charity ‘The Belazu Foundation’ • Maintained strong and positive customer relations with clients of varying size such as Maple Leaf Bakery (which supply to Tesco), Costco Wholesale, Continental Fine Foods, Alatoni, Buckingham Foods and Pizza Express.• Enjoyed the opportunity to meet competitors and clients as I helped the company to build its reputation in the industry by demonstrating at trade shows.• Attended KPI meetings covering each aspect of the business to monitor improvements and report back to the sales team on New Product Developments. • Produced regular presentations for the sales team including the writing of unique selling points for products and took part in numerous charity events.• Created customer specific product pricing daily, which allowed me to learn the intricate details of profit margins and proactively chased up sales leads.• Practiced great customer service by ensuring that customers always had a swift answer to their queries on pricing, minimum order quantities and lead times. • Helped move the company in a new direction by preparing all of the background product information to enable the launch of internet sales of their brand name on Amazon.

Watford, United Kingdom

Senior Administrator/Account manager selling Maintenance Contracts for Security Equipment• Started as a temp, which led to me taking on a PA/Office Manager role; ordering stationary and furniture, booking taxi’s flights & hotels for the MD as well as co-ordinating meetings, events and greeting his clients.• Moved on to being a Sales Administrator, where I gained greater understanding of exhibitions, tenders, marketing, transfer pricing, discounts, budgeting and stock.• Created a detailed company equipment database in Excel, which enabled me to locate opportunities to sell additional contracts, services and equipment to their customers.• Finally became Account Manager with sole responsibility for contracts worth a total of £1.7m a year for demanding clients such as BAA, Eurostar and Her Majesty’s Prison Service. • Reviewed legal contracts and managed every customer’s yearly contract renewal process. This led me to develop close professional relationships with the customers and enabled me to become a trained complaint handler.• Worked with the finance team to provide accurate monthly financial forecasting for incoming contract sales by taking ownership of the quarterly and monthly billing.• Became a senior team member, assisting junior staff by demonstrating knowledge of SAP to produce quotes, orders and invoices and assigning tasks to the team.

London, United Kingdom

• Worked on projects for personal industry contacts and created props for Hothouse Models & Effects, Metro Models, Capital Models and Rainbow productions.• Improved foundation skills learnt at university including metalwork, prop costume, model making, paint effects, budgeting, time management and organisational skills.• Expanded my abilities to work quickly under pressure through working in the Film, TV and model making industries.

Ba Theatre Practice, Prop Making, 2-1

Btec National Diploma, Display/Design, Merit

Gcse'S, 9 X Gcse'S, A-B