• Provided solutions driven, risk based HR advice on complex employee relations issues, balancing HR compliance with business objectives, including redundancy and third party pressure; • Coached, advised and influenced Senior Management team to create a culture of performance management on each site to improve attendance and productivity;• Led the start of the O2 mobilisation, ensuring the successful TUPE and on-boarding of 150 employees with one week’s lead time, working with the Events and Leisure team and wider HR colleagues to provide on-going support to the contract.;• Managed wages ET claims on behalf of the regional businesses, working with ACAS until settlement, ensuring appropriate feedback to the business and completing all relevant paperwork for central monitoring and audit purposes;• Successfully delivered training on Mitie HR policies and procedures to improve the skills and abilities of managers in dealing with HR matters, received positive feedback from all courses.