Operations Program Manager
CurrentAs a member of the leadership team, I am committed to making sure our clients’ experience surpasses their expectations and they become long-standing clients. I also focus on creating a great place to work for our team members and I do this by affirming our core values and continually optimizing for greater success.I serve as a thought partner, sounding board, and strategic advisor for our president and lead our management team to implement our strategy, forecast milestones, and ensure quality of service. Shea Writing & Training Solutions has provided technical writing, editing, proofreading, instructional design, and scribing services for energy and manufacturing industries since 1997. By helping companies, engineers, project, and asset managers communicate effectively about critical topics— the health and safety of employees, effective and efficient employee performance, and the protection of assets— our clients effectively reduce risk, improve performance, and protect lives.Our experience testifies that efficiency is born from a clearly expressed plan with resolute follow-through, so our process is structured with multiple checkpoints that facilitate transparency and encourage your feedback throughout development. We take care to ensure you know the end state of your product before the final delivery and use open reporting practices to help you track the value of your investment at each milestone. Our services include: Program Management & Consulting • Proven methods and best practices • Defined standards, priorities, and schedules• Gap analysisWriting & Editing • Operation, production, and maintenance manuals• Technical reports• White papers• User guides • Proposals Scribing• HAZOPs• HAZIDs• Knowledge capture sessions• Meetings• Final reportsTraining• Custom designed • Learner-owned • Blended learning • Computer-based• Instructor-ledFor more information about Shea Writing & Training Solutions, visit https://www.sheaws.com/.