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Dynamic, versatile and strongly self-motivated leader known for excellent interpersonal skills and a talent for quickly building critical cross-team relationships to deliver on complex projects for both customers and internal business operations. Demonstrated history of coaching and mentoring challenging teams with strong positive turn-around results and high morale. Diplomatic, empathic and tactful with customers and colleagues at all levels. Passion for taking on big challenges and learning new skills.
Career Break
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RetirementCareer Break Sep 2022 - PresentTaking a break. Huge thanks and best wishes for your journey ahead, dear Tableau family.
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Vp, Tableau User ExperienceTableau Apr 2020 - Sep 2022Seattle, Wa, Us -
Senior Director, Research And ExperienceTableau Nov 2018 - Apr 2020Seattle, Wa, Us
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Director, Content ExperienceTableau Oct 2015 - Nov 2018Seattle, Wa, Us
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Manager, Digital Retail Interaction Design & CopyRei Sep 2013 - Jan 2015Seattle, Us- Led a team of Interaction Designers & Copywriters with an eye to creating compelling interactive e-commerce design features for REI.com, guiding customers through the entire shopping experience of Search to Order confirmation. - Led an initiative to bring together a team of cross functional partners & stakeholders to create a foundational Visual Style Guide for REI, - Advocated for a stronger culture of design and creative within an otherwise technical agile environment. Implemented daily Design Studio time to provide disciplines with an opportunity for greater collaboration, creative review and an opportunity to identify and work on cross-agile team designs and experiences. -
Senior Content Publishing ManagerMicrosoft Jul 2008 - Sep 2013Redmond, Washington, Us- Led a passionate team of writers & editors developing technical content for Microsoft Books Online. - Owned, led, communicated and executed on a content publishing vision and strategy for two major SQL Server releases, with a focus on efficiency and innovation for both my team and our customers. - Used a strong understanding of the importance of SEO, complex customer personas and multiple learning styles to determine the most appropriate content direction for our technical community. Created Twitter account to promote team content and engage with the SQL Server Community (@Clair_Turner) - Advocated for and lead SCRUM implementation on multiple projects, leading to a more inclusive and team based methodology for our SQL Server content releases. - Managed and motivated both individuals and team, with a firm focus on creating a positive and high performing team culture where folks can do their best work. My FY12 Manager Survey Results = 94% positive -
Readiness Program ManagerMicrosoft 2006 - Jun 2008Redmond, Washington, UsWorked within the Sales, Marketing, Services and Readiness Group on a number of projects.Partnered with segment readiness leads to target RoleGuide (Internal MS learning tool) adoption within EMEA. Created and delivered a series of Live Meeting sessions to train over 150 on how to use the software. Concepted, wrote and recorded quick start videos for the site.End to End ownership of Microsoft’s Online Training Standardization project - Managed 4 on-time releases of the Online training SDK. 3.0 included complex functionality which pushed the organization into the next phase of Adaptive learning - an industry leading ideal. - Created and managed the accompanying vendor outreach program which included a certification process that ensures all vendors that are certified can deliver quality learning course content.Won the Cross-Group Collaboration Award for excellence in collaborating with Microsoft field teams, segment stakeholders, planning teams, readiness managers and Platforms to ensure Learning Roadmaps were in place on time and within budget.
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Operations Program ManagerMicrosoft Apr 2004 - 2006Redmond, Washington, Us- Responsible for working with key stakeholders and leadership to define, develop and collate data for the WW Services Scorecard reporting, performance tracking and financial revenue reporting. - Provided operational reporting to support WW Enterprise Services organization through the delivery of global centralized operational reports to support key business processes and decision making. - Toured a number of European countries on a fact-finding mission to determine how Microsoft Operations subsidiaries were creating Monthly and Quarterly Business Reports - defining improvements and consolidating recommendations for an improved global process.
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Operational Project ManagerMicrosoft Jun 2000 - Apr 2003Redmond, Washington, Us
Clair Turner Skills
Clair Turner Education Details
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University Of Winchester, UkEnglish Literature
Frequently Asked Questions about Clair Turner
What company does Clair Turner work for?
Clair Turner works for Career Break
What is Clair Turner's role at the current company?
Clair Turner's current role is Retired (for now).
What is Clair Turner's email address?
Clair Turner's email address is ct****@****eau.com
What is Clair Turner's direct phone number?
Clair Turner's direct phone number is (206) 633*****
What schools did Clair Turner attend?
Clair Turner attended University Of Winchester, Uk.
What are some of Clair Turner's interests?
Clair Turner has interest in Social Services, Environment, Science And Technology, Animal Welfare, Arts And Culture, Health.
What skills is Clair Turner known for?
Clair Turner has skills like Sharepoint, Agile Methodologies, Leadership, Management, Software Project Management, Agile Project Management, Business Intelligence, Scrum, Program Management, Microsoft Sql Server, Cross Functional Team Leadership, Software Development.
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