Christine Lake Mcicm Email & Phone Number

Luton, Gb

Luton, United Kingdom

Luton, United Kingdom

Borehamwood

Hemel Hempstead, United Kingdom

Key AchievementsMaximised cash collections of £220m v target of £201m 109% within a twelve month period.Lowest recorded debtor days of 32 days based on 30 day payment terms.Achieved lowest 90 day debt position of £363k from an aged debt of £16.5m 2%.Minimal write offs £123k from £230m debtors 0.05%.Delivered a CSAT score of 78% comparable to world class score of 80%.Proactively identify and deliver new strategic initiatives and business process… Show more Key AchievementsMaximised cash collections of £220m v target of £201m 109% within a twelve month period.Lowest recorded debtor days of 32 days based on 30 day payment terms.Achieved lowest 90 day debt position of £363k from an aged debt of £16.5m 2%.Minimal write offs £123k from £230m debtors 0.05%.Delivered a CSAT score of 78% comparable to world class score of 80%.Proactively identify and deliver new strategic initiatives and business process improvements.Introduce and develop operational and business risk management techniques and processes.Produce monthly KPI’s for Directors on performance.Create monthly cash and 90 day debt forecasting. Introduce multi debtor credit insurance policy.Accountable for the online portfolio management system for Graydon & Dun & Bradstreet. Minimise the loss arising from administrations, liquidations.Lead on system migrations and transition projects for Credit Management.Team performance related issues including setting targets, incentives, staff appraisals, training and development, coaching etc.Raise the profile of credit management internally and externally, customer site visits. Show less

Hemel Hempstead, United Kingdom

Key Achievements - BillingMajor contribution towards the reduction in the working capital by £18m in 2010. Introduce and manage the EDI billing for several key customers via Ariba, OB10, etc.Present billing workshops internally and externally so to create awareness of processes and capabilities within Billing.Pre contract discussions with the customers to review their requirements.Create and distribute billing analysis for all disputes to internal teams.Successfully… Show more Key Achievements - BillingMajor contribution towards the reduction in the working capital by £18m in 2010. Introduce and manage the EDI billing for several key customers via Ariba, OB10, etc.Present billing workshops internally and externally so to create awareness of processes and capabilities within Billing.Pre contract discussions with the customers to review their requirements.Create and distribute billing analysis for all disputes to internal teams.Successfully managed departmental restructure so to consolidate teams onto one site. Show less

Watford, United Kingdom

Key AchievementsImplement the first credit control policy for Ferrero UK Ltd.Monitor, update and approve credit limits with credit controllers by way of credit reporting/payment history and financial checks.Minimise the loss arising from Liquidations / Receiverships.Complex reconciliations with Key Customer accounts. Manage the company credit insurance policy through Trade Indemnity and credit agency renewals, Equifax, Experian etc.Monthly and quarterly reviews with… Show more Key AchievementsImplement the first credit control policy for Ferrero UK Ltd.Monitor, update and approve credit limits with credit controllers by way of credit reporting/payment history and financial checks.Minimise the loss arising from Liquidations / Receiverships.Complex reconciliations with Key Customer accounts. Manage the company credit insurance policy through Trade Indemnity and credit agency renewals, Equifax, Experian etc.Monthly and quarterly reviews with credit controllers so to maintain best practice in Credit Management.Produce and issue month end reports on all KPIs.Cash forecasting for six aged debts.Attend trade debt meetings with The Food Trade Protection Society to keep up to date trade intelligence. Show less