Business Analyst
Current
Dec 2024 - Present
AeroLeads people directory · profile
Clancy Passey Email & Phone Number
Business Analyst
at
In Time Tec
1 work email found
@intuit.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Who is Clancy Passey? Overview
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Quick answer
Clancy Passey is listed as Business Analyst at In Time Tec, based in Boise, Idaho, United States. AeroLeads shows a work email signal at intuit.com and a matched LinkedIn profile for Clancy Passey.
Clancy Passey previously worked as Owner at Willow Creek Chocolate Co. and Senior Technical Writer at Intuit. Clancy Passey holds Commuication from Boise State University.
Company email context
Email format at In Time Tec
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{first}_{last}@intuit.com
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AeroLeads found 1 current-domain work email signal for Clancy Passey. Compare company email patterns before reaching out.
Profile bio
About Clancy Passey
As a Technical Writer transitioning into Product Management, I excel at turning complex challenges into clear, actionable solutions. Currently, I lead the strategy and development of the Point of Need Help Content Platform for QuickBooks Online, ensuring users have easy access to accurate, engaging help resources at the customer's "point of need".Using a data-driven approach, I analyze customer data and conduct user research to strategically place help content at key points in the user journey. This improves satisfaction and reduces customer contacts, saving valuable business resources.With strong communication skills and a passion for user-centered design, I enjoy collaborating with cross-functional teams to refine solutions that empower users and drive business success.Let’s connect and explore how we can drive innovative solutions together!
Listed skills include Customer Service, Microsoft Office, Leadership, Public Speaking, and 1 others.
Current workplace
Clancy Passey's current company
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11 roles
Clancy Passey work experience
A career timeline built from the work history available for this profile.
Owner
Willow Creek Chocolate Co.
Production and sale of gourmet chocolate and caramel confections and gift baskets.
Senior Technical Writer
Jul 2024 - Nov 2024
Stretch Role As Product Manager For Point-Of-Need Help Content
In this stretch-role position, I serve as the Product Manager for the Point of Need Help Content Platform in QuickBooks Online. I lead the strategy, development, and optimization of in-product, contextual help content, ensuring users can easily access relevant, accurate, and engaging resources. By evaluating customer call driver data and conducting user research, I proactively place help content at the most effective points in the customer journey, effectively reducing customer contacts and saving the business money. Collaborating with technical writers, UX designers, product managers, and developers, I create and maintain user-friendly help resources. I also establish and analyze performance metrics to gauge content effectiveness and continuously enhance organization and accessibility. With a user-centric mindset, I've implemented feedback systems and stay abreast of industry trends, leveraging strong communication skills and technical acumen to manage multiple projects that enhance the overall customer experience.
Mar 2023 - Nov 2024
Digital Delivery Content Writer
Oct 2020 - Nov 2022
Senior Service And Support
Jul 2019 - Oct 2020
Customer Support Specialist
Jun 2018 - Jun 2019
Elementary Music Teacher
Longfellow Elementary School, Idaho Falls School District 91
Music brings life to an elementary student's day and I was privileged to be the "fun" teacher who worked consistently at infusing that energy.
Sep 2015 - Jun 2017
Managing Owner
Residental Rental Company
Oct 2004 - May 2017
Point Of Sale Supervisor
Shopko
Oversaw customer service desk at a busy retail store, including direct supervision of monies and cashiers.
Feb 2003 - Aug 2003
Office And Customer Service Manager
Taki Casuals
Managed office and production staff as well as customer service desk for silkscreen and advertising company.
Aug 1997 - Jul 2000
2 education records
Clancy Passey education
Commuication
Boise State University
Music
Utah State University
FAQ
Frequently asked questions about Clancy Passey
Quick answers generated from the profile data available on this page.
What company does Clancy Passey work for?
Clancy Passey works for In Time Tec.
What is Clancy Passey's role at In Time Tec?
Clancy Passey is listed as Business Analyst at In Time Tec.
What is Clancy Passey's email address?
AeroLeads has found 1 work email signal at @intuit.com for Clancy Passey at In Time Tec.
Where is Clancy Passey based?
Clancy Passey is based in Boise, Idaho, United States while working with In Time Tec.
What companies has Clancy Passey worked for?
Clancy Passey has worked for In Time Tec, Willow Creek Chocolate Co., Intuit, Longfellow Elementary School, Idaho Falls School District 91, and Residental Rental Company.
How can I contact Clancy Passey?
You can use AeroLeads to view verified contact signals for Clancy Passey at In Time Tec, including work email, phone, and LinkedIn data when available.
What schools did Clancy Passey attend?
Clancy Passey holds Commuication from Boise State University.
What skills is Clancy Passey known for?
Clancy Passey is listed with skills including Customer Service, Microsoft Office, Leadership, Public Speaking, and Microsoft Word.
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