Clara A. Sanson Email and Phone Number

Gather information from patient and /or family to complete the history section of the bio-psychosocial as well as initial contact, hotline, and screenings.In consultation with the treatment team, contribute to the initial treatment plan, comprehensive interdisciplinary treatment plans, admissions and discharge plans.Responsible for providing case management services to clients when indicated in the treatment plan including: information, referral, linking, advocacy, planning, monitoring, and follow-up.Deliver direct services such as crisis intervention, counseling adjunctive therapies, psycho educational groups, parent education and screening. Responsible for development, implementation, monitoring, and documentation, in a timely fashion of initial interdisciplinary treatment plan.Consult with psychiatrist, program director, nursing personnel and other staff as needed for patient care.Responsible for maintenance of assigned patient charts, ensuring all necessary documentation is present within established time frames.Complete charge tickets as assigned, meeting program policy for timeliness.Q-15 minutes checkUSTF (Billing Statistics)Escorting patients to Psychiatric Floor for admissions.Follow established departmental/hospital policies and procedure/objectives, quality assurance, safety, environmental and infection control standards.Contacting patients via phone for follow up after psychiatric emergency visitData entry, schedule appointments , and coordinate careFace to face visits to ensure patients are link to servicesEstablishes and maintains supportive relationships with clients and customer satisfaction goals.Provides care to the patients and maintains a safe environment under the direct supervision of the Shift Supervisor or manager.Performed as a mental health consultant at off-site activities. Performed and contribute in case conferences, staff meetings, case presentations, Grand Rounds, off-site/onsite training as assigne

Manage work load of 57 cases per monthEnsure clients private information is kept confidential under HIPPA lawMaintain strict confidentiality guidelines regarding all clients, conversations and referrals/ Maintain confidential written records of client interactions.Work with the Bronx Rhio system to ensure client’s medical files are updated. Assist individuals to identify their needs for treatment programs.Create assesments, Care plans and Progress notes.Utilize data entry systems; (All scripts, Roster wrangler, Awards, Crimson, CCMP, e-paces and Airs) for client system updates.Conduct case conferencing with medical providers, MCO's and other agenciesProvide education to clients of high-risk population.Refer individuals to the appropriate agencies and work collaboratively with those agencies to ensure that individuals obtain proper services as well as provide information and support when required.Conduct home visits as needed or requested to ensure client's safe living.Coordinated with social workers, psychiatrists, therapists, and other healthcare Professionals to create care plans for clients. Assist clients with substance abuse programs to reduce client’s intake.Assist in application and recertification of entitlements, including Public Assistance, SSI/SSD, Medicare, Medicaid services. Aide individuals in getting affordable housingAssist in sheltering and domestic violence situations/resources.Assist in transportation applications as well as home aid services.Ensure clients needs and goals are met.

• Responsible for Bergdorf Goodman online Orders fulfillment department• Carry out excessive work on a daily basis• Fast problem solving under pressure or time challenge obstacles• Work with confidential documentations on a very responsible and professional level.• Strong communication skills: Polished conversationalist, interpersonal and writing skills when dealing with all levels of clients, representatives and sales scripts for back orders merchandise.• Processed store orders (including Fed EX/Ups mail Packages)• Worked with external stylist for events in store• Managed/created 2nd floor schedules• Created excel spreadsheets for inventory, generating ideas to drive business for associates• Ran morning clinics with all vendors for floors• Received Daily Truck with New Merchandise• Organized and helped plan events for the store• In Charge of stockroom organization• Work on the Shoe Designers Collection floor• Responsibilities include: manage client relationships and all correspondence, pull Shoes for appointments, work with Associates and attend all designer clinics to gain broader scope of industry• In Charge of filling all Online orders• Made sure customers received all special orders and reserves.• Connected with Neiman Marcus to fulfill customer with online orders and store needs

• Priorities with one to one children who needed guide and physical reinforcement.• Worked under class/head teacher and school administration to support instruction and social development of the students.• Prepared and executed school/classroom programs – Implemented programs and instructional materials under the guidance of the class teacher.• Effectively worked with special-needs pupils in cooperation with relevant specialists – Assisted socially and emotionally challenged children in developing skills.• Prepared bulletin boards and displays of pupil work (drawings, writing, school newspaper)• Prepared and made copies of study material and learning aids and distributed to students (textbooks, pencils, notebooks and other supplies).• Maintained a neat, orderly, clean, sanitary environment, conducive to study.• Kept accurate student-progress records.• Participated in staff training.

• Client Service: Answered high volume of clients calls, disseminating information, answered questions with regards to: Procedures, Network info: Costs, Products, Plans, personnel. • Functioned as liaison between the Company main Rep and Clients.• Analysis and review of: All the contracts and documents between the Company and the client that were processed at the location.• Admin. Support: Responsible for general office duties (copying, faxing, supplies, inventory, filling.• Provide leadership creating effective office procedures, answering phones, protocol• Strong communication skills: Polished conversationalist, interpersonal and writing skills when dealing with all levels of clients, representatives and sales scripts• Exercise sound judgment and discretion while performing tasks which involve highly personal & confidential client information