Head Of E-Commerce & Digital Marketing
BAT is making a transformational journey and is taking the next step in the digital landscape. As Head of D2C I was responsible for developing the E-commerce and online marketing strategy for the tobacco free snus brand Lyft/Velo on the Swedish market. Responsible for the day-to-day management of the digital team of 8 specialists (E-com & CRM, SEM, Social Media & Influencers, Data Analytics, Campaign Executives) and with the team secure word-class online activation. • Budget responsibility for the E-commerce & Online Department.• Drive revenue, define KPI:s and ensure positive KPI trends.• Develop Ecom and online marketing strategy and set a clear vision and direction for the team. • Accelerate D2C with best-in-class shopping experience through platform enhancements and unique consumer value propositions.• Unleash full potential of each digital channel (SEM, SEO, CRM, SoMe, Influencers, YT etc). • Manage and motivate a team of 8 employees. Finding and recruiting the best talents.• Lead the team to deliver outstanding activation plans, utilizing global toolboxes and adding the local topspin.• Secure omnichannel approach on all campaigns to build a seamless consumer experience.• Identifying and partnering with the right agencies to increase digital marketing results.• Manage, motivate, and inspire the E-commerce team to reach the set goals. • Deliver on HR core processes, i.e. annual people reviews, Performance Management etc.• Drive individual development through development plans, ongoing coaching and sparring.