Clara Carson Email & Phone Number

Tower Of London

Held responsibility for the management of several diaries and databases, office and conference room management, internal communications both verbally and via telephone and email, as well as liaising with external clients, such as the Make A Wish Foundation, executing their requests.I handled and organized all internal Tower events, from workshops to meetings, handling all aspects of planning including booking catering, writing event operation orders, and being on hand during the event to assist and problem solve. I also frequently gave support to Non-Commercial Event organized and execution, working with large external VIP clients to produce conferences, receptions and dinners. Trained in EFIN and minutes taking

London, United Kingdom

Public speaking: Delivering tours to the history of the exhibits to groups of visitors from a variety of different backgrounds, cultures, and abilities. Research: Researching and writing tours on the exhibits and the history of the site in order to educate and entertain those that came on my tour. Team work: Working closely with the other members of my team to deliver an excellent experience to visitors. Working alongside my team and my managers to maintain expected security and health and safety levels.

London, United Kingdom

Part-time retail work, to help fund my MA at UCL. Customer service: Delivering quality customer service, working closely with customers to understand their needs. Listening enthusiastically to customer's requests and comments. At times handling difficult conversations with professionalism and confidence. Team work: Working together with other members of the team to deliver experiences, such as taking professionally staged photographs. Using teamwork to assist customers and maintain the shop's stock levels and tidiness.

Newland Park, Chalfont St. Giles

Communication and teamwork: Managed a team of international people, including creating rotas, holding meetings and taking responsibility in disciplinary matters. . Working together with the team and external contractors to put on a season of events and cultural excursions for up to 150 students, ensuring they had the resources to reach their objectives. Delivering quality service at pace: Using analytical skills to create and produce high quality events for students between the ages of eight and 14, taking into consideration budget, risk assessments, and the capabilities of my team. Problem solving issues as they arose, such as bad weather, or failing technology, preparing alternate options, and using my good relationships with contractors to find quick solutions. Reviewing past events to assess success and issues, identifying ways to improve and setting new goals. Financials: Managed the event budget, banked profit made on site, and managed a procurement card.

Institute Of Historical Research, Senate House, Malet Street, London Wc1E 7Hu

Research: Compiling research for on-going publications summarised in written and verbal format. Liaised with external stakeholders, such as photographers to obtain copyright licences. Database management: Built and organised a database for storing digitised primary sources. Team work: Assisted managers in the restructuring of archives.

Portsmouth, United Kingdom

- Planned and taught English Language classes to children ages 8 to 14, which required strong organizational skills.- Adapted to working with others whose English language skills are limited. - Promoted and obtain sales of promotional ‘fun packs’ to customers.- Supervised and lead large groups of children on activities, which relied on having confident team leading skills.

Master Of Arts (M.A.), Cultural Hertiage Studies

Dissertation: ‘A Critical Perspective into the Sainsbury African Galleries: The Treatment of Colonial Practice and Colonial Heritage.

Ba (Hons), History With Combined Studies, First

Activities and Societies: Vice President of the Business and Life Skills Cub A dual acredited British and Amercian degree, taught.

A Levels

A Levels in Archaeology (B), Ancient History (B) and English Literature (C) and a BTEC in Advanced Drama (Distinction *)

Gcses, 10 Gcses Ranging A To C, Including Maths And English.