— Successfully managed a diverse portfolio of 26 pivotal accounts, including prominent names like Flash Coffee, Guzman Y Gomez, The Lo & Behold Group, PUTIEN, and JUMBO Group; fuelled growth and nurtured lasting client relationships.— Negotiated and finalised an exclusive partnership with a pivotal account, resulting in a consistent $12m+ annual sales contribution to the GrabFood platform.— Achieved an exceptional 200-400% upswing in portfolio sales within the initial 6 months, concurrently propelling top-line revenue growth across pivotal accounts.Key Projects— Engaged in close collaboration with product teams to strategise the go-to-market strategy for Singapore for "Loyalty as a Service", an innovative omni-commerce product designed to bolster sales through both delivery and dine-in channels.— Instrumental in expanding the integration of GrabSTO,a QR-based ordering solution, across our partner network on the GrabFood platform. This transformative tool empowers merchants to strategically upsell through GrabFood's cutting-edge AI and algorithms at the order placement stage. Complemented by data-driven insights, it offers in-depth analysis of trends spanning both delivery and dine-in operations.

— Product Management, Mastercard Digital Enablement Service— Partnered with technology giants such as ApplePay, GooglePay, Samsung Pay, Garmin Pay, etc. in the Asia Pacific region to work on technology that powers mobile payments and secure, tokenized remote commerce payments for merchants.— Took on a co-leadership role in Mastercard Engage for Asia Pacific—a transformative initiative that centers on enlisting new partners into the burgeoning Engage ecosystem. This dynamic directory is dedicated to delivering substantial value to our clientele by fostering strategic collaborations.— Co-steered a pivotal workstream dedicated to collaborating with recently integrated partners, while simultaneously leading a team focused on overseeing the marketing and branding dimensions of newly launched products.— Led data analysis for transaction volumes, transaction spend patterns, and frequency of usage across the region for the different mobile wallets that are powered by Mastercard cards.Besides my day-to-day responsibilities, I was also a part of the Women's Leadership Network (WLN) Business Resource Group (BRG) - Singapore Chapter, managing communications and marketing events. Our notable events include: an awareness event with AWARE SG, championing women's rights and highlighting the issue of domestic violence; Mastercard's Day of Solidarity, where we rallied our colleagues together across the regions for Juneteenth.

— A graduate development program where various roles were explored, and different capabilities honed - Product Management, Mastercard Digital Enablement Service (refer to above)

— A graduate development program where various roles were explored, and different capabilities honed — Played a key role in orchestrating diverse media requests to bolster executive visibility, providing crucial support to the team. — Opportunities to pitch compelling stories and craft diverse forms of content, spanning from succinct social shorts to comprehensive media materials and insightful perspective pieces. — Fostered and nurtured constructive relationships with both global and market-level communications, marketing, and finance teams, as well as their associated agencies and consultants. Sustained these connections to ensure seamless collaboration and efficient outcomes.

— Strategic Alliances, Core Products and Global Accounts— Developed and executed customer value propositions for Core Products & International Issuers through strategic merchant partnerships with a focus on Cross Border, Growing Mastercard Share and being the brand of choice— Evaluated market landscape of the key partnership verticals— Generated and compiled research, insights and sourced potential partners that Mastercard Core Products could collaborate with— Assisted with the development of partnership campaigns to drive Cross Border spend and growth

— Collaborated with the regional team leads from Hong Kong, Taiwan and Singapore to ensure that campaigns spanning across the different countries are executed seamlessly.— Managed and executed campaign projects alongside the Singapore team during peak sale seasons such as the Great Singapore Sale and Singapore Fashion Week to bring in sales of 128%, hitting above set targets.— Mastered the use of Adobe Dreamweaver to code and design digital media for the various CRM campaign avenues such as newsletters and In-App notifications.

— Mastered the use of Lexis Affinity - a flexible legal practice management system, which streamlines everyday work processes into one system, to document processes from Litigation to crediting courier service payments etc., for the different departments. — Worked closely with the accounts executives and financial manager to ensure that all payments to be made are credited duly and punctually and also ensured that transfers between the other offices across the globe are transacted accurately and in a timely manner.

— Shadowed lawyers in the Family and Criminal specialisations to learn more about the daily lives and operations of lawyers in these fields.— Drafted documents for lawyers to be brought for hearings and prepared case files to be brought along for reference.— Accompanied the lawyers to court hearings and sat in during meetings with clients to learn about the cases handled by the firm. Acquired knowledge of the different courts as well as the legal framework.