• Counselling wedding customers on our venues and turnkey solutions (venue, caterer, florist, DJ, etc.)• Visiting the venues with potential clients, prepare quotes based on their needs and sign rental contracts (various sales steps)• Coordinating all service providers• Manage accommodations• Manage crisis situations• Develop and reflect on B2B ideas and solutions• Managing social media• Managing and reinforcing SEO• Redesigning our websites

Project management :• Organizing and supervising a survey about the level of notoriety of the various tourist attractions at the Olympic district, and another one focused on customer satisfaction at the Observatory of the Tower of Montreal• Managing a team of interviewers• Use of SPSS to analyze and intepret data• Report with strategic recommendationsOther daily tasks :• Fostering relations with partners to improve the exchange for… Show more Project management :• Organizing and supervising a survey about the level of notoriety of the various tourist attractions at the Olympic district, and another one focused on customer satisfaction at the Observatory of the Tower of Montreal• Managing a team of interviewers• Use of SPSS to analyze and intepret data• Report with strategic recommendationsOther daily tasks :• Fostering relations with partners to improve the exchange for visibility• Keeping track of the proper functioning of visitor kiosks• Contacting various suppliers• Contributing in the creation of touristic pamphlets Show less

• CRM : hotline, physical reception, mailing, booking management, etc.• Quotes, invoicing and rental agreement• Event planning for professionnals (workshop, cocktail reception, inauguration ceremony) and private individuals (wedding, birthday, etc.)• Take over for the restaurant boat and cruises• Control panels to track the activity• Contact with caterers and external providers

• Updating informations on restaurants for upcoming version of a regional restaurant guide (Le P'tit Normand)• Competitor monitoring to enrich the newest edition• Writing restaurants' abstracts• Collaborating on the project of reworking the guide's website version• Thoughts on how to attract American tourists on the Normandy coast• Updating data on economic actors for a regional economic guide (EcoNormandie)

• Booking rooms and seminar rooms for private and professional individuals• Client reception and arrival registration (check-in)• Presenting offered services and touristic activities in town and region• Managing client departure (check-out), billing and receipt• Contact with the customers by phone or mail