Clara Feldman Email and Phone Number

 Strategy Planning: Work closely with business and technology teams to understand the end-to-end user journey and deploy innovative strategies to shape and optimize the user experience and drive ROI Team Leadership: Manage a team of data engineers, scientists and analysts by providing guidance, mentorship, and support to ensure the team’s success in delivering actionable insights, recommendations and products Design data and BI capabilities, overseeing the data orchestration, collection, analysis, and interpretations of business data to identify trends, patterns, and opportunities for optimization. Work with multiple functional teams and lead the project to build the world class AI data apps Engage with Property, Casualty, Financial Lines and Cyber underwriters frequently to design data and BI products Work on finance transformation project and have strong domain knowledge on sub-ledger/general ledger, accounting and financial analysis Product Owner Role: Built Casualty Data/BI products 2007-2020, Ceded Reinsurance Treaty Data products 2021-2022; Delivered Financial Lines & Cyber Data/BI products [UW portfolio] 2022-2023; Production release on Property Data/BI products [Live-data dashboards] in 2024; Continue to build Global Policy/Premium Data Products for all LOBs and Multinational 2024-2026

 Guided the Underwriting System strategy for key business outcomes to measure the impact of Underwriting activities on each stage of the customer lifecycle and optimize the process. Led the systems and operational analytics teams and managed the production support to casualty underwriters on new/renewal submission/quote/bind/book/audit/adjustment processes and built the BI products for Casualty teams Managed the commercial casualty underwriting production system for Loss Sensitive business, Group Captive and Primary Admitted Casualty business units Automated the data process to create policy information with policy limit, exposure, premium and rating entity information in one single source Built BI/UI dashboard to deliver KPI reports with robotic processes

 Managed Loss Sensitive Operations Data Analytics group and automated UWs and Production data/reports using WC, AL, GL policy exposure data and TPA claims data Led the data engineers and business analysts and provided UWs/stakeholders the production forecast, KPI, Loss Sensitive policy, claims, actuarial and operations data/BI products Led and worked as a data engineer, data scientist, data architect and data analyst to atomate the operational and UW data processes producing KPI/BI  Used advanced technologies to improve, streamline Operations data processes and implement standard procedures for service center

 Built a data warehouse with multiple systems and automated the data processes using SQL Server Developed data applications to clean, transform, integrate transactional data into executive summary view for business decision Identified data pattern and trends in large datasets to uncover business insights Created algorithms and data models to forecast outcomes

 Analyzed and calculated the loss sensitive data, case reserve, IBNR using SAS, Visual Basic, MS Access, Excel, SQL, Oracle and other tools Formulated the data strategy, created ER diagram, data flow diagrams, built data integration, transformation layers and data models using policy, claims data and reserve calculation engines

 Analyzed online transactions, IP Address and other data attributes to credit card holders to reduce risk in chargeback, fraud rate and fraud amount  Developed anti-fraud velocity rules engine using Oracle, SQL Server on transactional data to detect and prevent consumer fraud and merchant fraud transactional data from various sources Designed and developed dashboard using Business Intelligent tools