Clara Liebstaedter Email & Phone Number

County Dublin, Ireland

Swords, County Dublin, Ireland

• Delivering Health and Safety training, Dangerous Goods, Apron Safety and Security training. Manage and issue certificates upon successful course completion for staff to obtain their AICs and support training to obtain.
• Working with the Security Manager of Compliance from a major international airline with over 1,000 flights daily to assist them in securing an ASTO licence from the IAA. Guide them through the process and assist them.
• Managing change of hold baggage screening from both terminals at Dublin Airport. Developing and implementing new SOPs and processes per Irish NCASP, ECAC and EASA regulations and ICAO standards and recommended.
• Innovate and digitalise all paper-based training files and create a training matrix for the 237 employees to monitor the expiring dates of their training and IAA certifications. Maintaining and updating the training.
• Implementing a monthly evaluation of all 75 screeners achieving strong quality check scores, driving a culture of high performance and continuous improvement.
• Create and implement a training module on human factors which significantly increased awareness amongst staff of the dangers of complacency and distraction which in turn increased the covert test pass rates.

Swords, County Dublin, Ireland

• Delivered and developed high-quality security training programmes, coaching and operational support to front-line airport staff and provided training and certification support.
• Ensured all training was delivered and recorded per NCASP and EU training requirements.
• Reviewed and modified training material based on audit trends, operational changes and regulatory updates.
• Designed and developed bespoke lesson plans and implemented field training modules on utilisation of airport systems during normal, abnormal, and emergency operations.
• Developed direct reports to evaluate the performance of the training and continuous improvement.

Swords, County Dublin, Ireland

• Based on my credible exposure to the industry, I diligently manage and address audit results and observations by conducting root cause analysis and assessing corrective and preventive actions, whilst leveraging strong.
• Oversee and efficiently address audit results and observations by conducting root cause analysis and assessing corrective and preventive actions whilst leveraging strong knowledge of IAA Oversight reports.
• Utilised advanced knowledge of EASA’s AIR OPS requirements, acceptable means of compliance (AMC), and guidance material (GM) for Air Operations and Aircrew.
• Provided technical guidance to the health and Safety Analysis division with accident/incident investigation.
• Keep up to date with changes to SOPs and operations manuals per QAPs.
• Documented and maintained private documentation and data under GDPR. Achievement: Evaluated and cared for 35 students in groups by close collaboration with professionals along with effectively organising and managing.

Swords, County Dublin, Ireland

• Promoted from Cabin Crew Member to Cabin Crew Supervisor within 2 years.
• Examined aircraft and passenger adherence to safety rules and regulations to foster a safe work environment.
• Influenced decisions to enhance operational efficiency and deliver superior client service by applying analytical skills, assessing complex issues, evaluating information, and proposing solutions for mitigating concerns.
• Conducted accurate assessments of aircraft, safety equipment, and staff members.
• Ensured accurate documentation and development of incident reports by utilising Coruson and Zendesk.Achievements
• Prioritised safety and security by instructing multiple teams of crew members to foster a positive work culture of continuous learning, innovation, and improvement.

Swords, County Dublin, Ireland

• I championed boosting passenger satisfaction by rapidly responding to inquiries, resolving disputes, and managing medical crises occurring during flights. It's worth mentioning that I briefed passengers extensively on.
• Prioritised safety of all passengers by greeted guests politely and skilfully to establish positive environment.
• Partnered with team members to accomplish desired objectives.
• Provided customers with best service and tackled complex circumstances in a timely and efficient manner.
• Attended to 700+ travellers on daily basis along with checking ID's and boarding passes.

1. Adjusted and aligned course material to meet individual needs.2. Facilitated learning through imagination, sensory activities and gamification activities focusing on growth and development.3. Scheduled 18 hours per week to provide academic support and tutoring to struggling students.4. Administered assessments to determine each student's specific.

Valencia, Valencian Community, Spain

1. Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.2. Monitored company inventory to keep stock levels and databases updated.3. Maintained documentation on tests performed in lab.4. Performed testing and quality control using approved laboratory procedures and instrumentation.5. Logged patient.