• Coordinate the planning and execution of conferences up to 1,000 in attendance. This includes the highest level of VIP events (POTUS & VPOTUS).• Maintain adherence to the client's requests and vision through effective delegation, prioritizing, and management of all production phases, from concept to execution.• Prepare, monitor, and maintain event budgets. When needed, recommend money-saving strategies for events to bring costs within budget.• Maintain close communication with clients, vendors, and on-site event staff to mitigate service issues during execution.• Responsible for updating room block and catering projections on a weekly basis for accurate hotel forecasting. • Follow up with clients post event for billing and event feedback.

• Coordinated the planning and execution of conferences between 300 and 500 in attendance.• Managed catering, audio-visual, and reservations to ensure successful planning and execution of conferences.• Oversaw staff across various departments to verify knowledge of specific procedures related to each event type.

• Coordinated the planning and execution of conferences with 300 attendees or less.• Identified the clients event requirements and effectively communicated those detailsto the hotel operations teams.• Supported Event Managers with daily tasks and distributed necessary reports to theEvent Management department.

• Greeted clients and provided personalized support to meet unique needs and promote brand loyalty.• Partnered with clients to anticipate their on-site needs while effectively communicating any changes/updates to the event manager and other hotel departments.• Rectified volatile situations quickly through active listening and effective communication.

• Organized marketing efforts using social media outlets to facilitate opportunities for growth.• Prioritized multiple projects, timelines, and research for local and national clients.• Pitched email, print and social campaign strategies to the creative department tostrengthen brand awareness with target consumers.• Directed clients to appropriate personnel to address concerns, resolve complaints oranswer account-related questions.