• Improved Financial Processes and Reporting. a) Client View billing rollout across all countries. Standardized enhanced charge-out methodology for better transparency and simplification. Achieved 80% client satisfaction on explanations. b) Implemented processes at cluster level (monthly variance analysis and forward looking) to regional consolidation. Achieved 90% management satisfaction. c) Major Expense Proposal controls for expenses and benefits of implementing the effort. d) Citi Insight Standard Reports Implementation. • Led financial process of real estate portfolio in Citi for Latin America to include month end close, forecasting, outlook, yearly budget, allocation, and various ad-hoc reports to ensure deadline compliance and accuracy. Portfolio size comprised of 24 countries, $400MM annual budget, and 19.6MM square footage. • Managed 3 employees and reported to LATAM EO&T Regional FP&A Head.• Liaison to NY Head office to apprise of any regional or local business concern. Oversaw any NY requests in coordination with local financial controllers.• Improved Business Partner Satisfaction to include O&T and Business Partners, Leading role on MORs, Strategic and Regular Meetings.• Managed / developed Costa Rica Analytical Center support to LATAM EO&T FP&A (recruitment, selection, development / training of the resources, talent review / performance evaluations, coaching / feedback, review of roles/responsibilities, clear deliverables / calendar).• Identified expense savings opportunities through financial analysis, reviews, and communication.• Improved process flow to month end or any other system processes and worked with teams to effect appropriate change. • Oversaw financial process for functional transfers including country communication, sign-off, verification of all tables received as per Citigroup corporate policy, and reconciliation to financial system.• Cost Accounting Analysis and On Demand adhoc specialized report.

• Analyzed P&L statements, Business Unit overheads and balance sheet accounts. Annual revenues of $100MM / 40 branch offices. • Communicated financial results to field and headquarters for better understanding of results, develop trends, and recommendations for profitability.• Streamlined and automated spreadsheets. • Continuous process to maximize efficiencies both in quality and quantity of output by operating unit.• Analytical models - Pro Forma P&L, Pricing, What if scenarios, Break-Even point, and other on demand requests.