Clara Martinez

Clara Martinez Email and Phone Number

Systems Analyst II and Service Coordinator @ Novus Technology Integration, Inc.
Victorville, CA, US
Clara Martinez's Location
Highland, California, United States, United States
Clara Martinez's Contact Details

Clara Martinez work email

Clara Martinez personal email

n/a
About Clara Martinez

Clara Martinez is a Systems Analyst II and Service Coordinator at Novus Technology Integration, Inc.. She possess expertise in leadership, process scheduler, administrative assistance, team building, information systems and 26 more skills. Colleagues describe her as "I had the opportunity to Manage Clara from when she started with IT as a Service Desk Analyst and watch her move up through multiple positions and come back around as a Field Service Analyst with my team. Clara has always been an extremely proactive employee who cares about her end-users as well as the enterprise. She learns very quickly and has amazing customer service which constantly would get her kuddos provided by our end-users. Clara was always open to sharing new ideas as well as bringing attention to opportunities for leadership, which helped improve the overall environment for everyone. Clara is a valuable member for any team and will succeed when given the opportunity and challenge.", "During the time Clara and I worked at AFVW/Altavita, she always presented a professional attitude. She was a very hard worker and was always willing to help both our Resident's and her co-workers whenever she could. She is very talented and will always be an asset to any company she works for.", and "Clara is outstanding at connecting with people in a way that makes them feel important and comfortable while she works through their problem. She not only gets the job done right, she does it while creating smiles all around. James Melin"

Clara Martinez's Current Company Details
Novus Technology Integration, Inc.

Novus Technology Integration, Inc.

View
Systems Analyst II and Service Coordinator
Victorville, CA, US
Website:
novustek.net
Employees:
3
Clara Martinez Work Experience Details
  • Novus Technology Integration, Inc.
    Systems Analyst Ii And Service Coordinator
    Novus Technology Integration, Inc.
    Victorville, Ca, Us
  • Novus Technology Integration, Inc.
    It Operations Technical Manager
    Novus Technology Integration, Inc. Nov 2024 - Present
  • Novus Technology Integration, Inc.
    Admin Operations - Technical Engineer
    Novus Technology Integration, Inc. Aug 2024 - Dec 2024
  • Novus Technology Integration, Inc.
    Systems Analyst Ii & Service Coordinator
    Novus Technology Integration, Inc. Oct 2021 - Aug 2024
  • San Manuel Band Of Mission Indians
    Field Service Analyst Ii
    San Manuel Band Of Mission Indians May 2018 - Mar 2021
    Highland, California, Us
  • San Manuel Band Of Mission Indians
    Data Center Technician
    San Manuel Band Of Mission Indians Aug 2017 - May 2018
    Highland, California, Us
  • San Manuel Band Of Mission Indians
    Service Desk Analyst
    San Manuel Band Of Mission Indians Mar 2016 - Jul 2017
    Highland, California, Us
    -Support of 24/7 production environment comprised of workstations, laptops, mobile device, network devices, printers, promotional KIOSKS, EGM [Electronic Gaming Machines], POS systems, scanners, plotters, VoIP equipment, WiFi, and PBX equipment throughout the Casino and San Manuel enterprise. Support of a variety of applications for internal customers in departments such as HR, Slots, Accounting, Food & Beverage, Cage Operations, Facilities, and IT.-Work with different teams in our department such as the Data Center team and the System Administrator Team. -Monitor server/network equipment, respond to user calls and service tickets, troubleshoot and escalate issues pertaining to production systems in support of Casino and Back Office activities.-Use critical thinking and possess the ability to resolve complex problems and also have the ability to present ideas in a user-friendly language.-Proactively monitor the performance of all VMWare, Windows, Linux, Storage and network systems.-Continually research ways to improve the system performance, policies, procedures, and tools.-Perform installations and basic configurations of hardware, software, and telephones. Perform preventative maintenance.
  • Altavita Retirement Village (Formerly Air Force Village West)
    Operations Analyst
    Altavita Retirement Village (Formerly Air Force Village West) Apr 2013 - Mar 2016
    -Managed Mitel Phone System. Troubleshoot and worked with vendors to identify and resolve any issues that arose with the telecom system. Performed system backups routinely.-Managed Silent Knight Alarm System (Emergency System) for the entire community. Troubleshoot and worked with vendors to identify and resolve any issues that arose with the emergency system. Performed system backups routinely.-Assisted the Information Technology Department with a number of assignments including system backups and diagnosing hardware/OS problems.-Wrote proposals, procedures, policies and technical documentation.-Consult with users, management, vendors, and technicians to assess computing needs and system requirements.-Stay abreast of advances in technology.-Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.-Provide users with technical support for computer problems when requested by the Information Technology Department.-Assisted Operations Director with administrative responsibilities as well as hiring, training and organizing staff. Assisted with daily operations.
  • Kidzrock Children Learning Center
    Site Supervisor
    Kidzrock Children Learning Center 2010 - 2013
    -Oversaw the day to day operations, billing, customer service, complaints and all departments in the facility.Implemented a paperless process for our student files that increased efficiency in the office, as well as accuracy for state audit.-Plan and establish work schedules, assignments, and production sequences to meet production goals.-Completed staff reviews, on-boarding, payroll, training and other human resources procedures.-Recommend or implement measures to motivate employees and to improve teaching methods, student performance, school quality, or efficiency.-Confer with management or subordinates to resolve worker problems, complaints, or grievances.-Assisted in the hiring process as well and trained incoming staff. Assisted in implementing new computer software as the school turned to the Technology Era.
  • Guardian Angel Driving School
    Office Manager
    Guardian Angel Driving School 2006 - 2010
    -Review project plans to plan and coordinate project activity.-Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.-Provide users with technical support for computer problems.-Recruit, hire, train and supervise staff, or participate in staffing decisions.-Prepare and review operational reports or project progress reports.-Purchase necessary equipment.-Developed a paperless environment by implementing an online system to manager data and integrate processes which resulted in improvement and effectiveness of the office staff. -Served as go-to-person regarding any administrative and operational related functions.

Clara Martinez Skills

Leadership Process Scheduler Administrative Assistance Team Building Information Systems Information Technology Customer Relations Cisco Systems Products Cable Television Troubleshooting Telecommunications System Administration Team Leadership Cisco Voip Business Administration Multi Line Phone Microsoft Office Operations Management Administration Training Time Management Wordpress Microsoft Outlook Staff Training Customer Service Telco Invoicing Management Senior Living Communities Procomm Plus Payroll

Clara Martinez Education Details

  • Arizona State University
    Arizona State University
    Information Technology
  • California Baptist University
    California Baptist University
    Information Technology
  • Riverside City College
    Riverside City College
    General
  • Riverside City College
    Riverside City College
    Administration & Information Systems

Frequently Asked Questions about Clara Martinez

What company does Clara Martinez work for?

Clara Martinez works for Novus Technology Integration, Inc.

What is Clara Martinez's role at the current company?

Clara Martinez's current role is Systems Analyst II and Service Coordinator.

What is Clara Martinez's email address?

Clara Martinez's email address is cl****@****tek.net

What schools did Clara Martinez attend?

Clara Martinez attended Arizona State University, California Baptist University, Riverside City College, Riverside City College.

What skills is Clara Martinez known for?

Clara Martinez has skills like Leadership, Process Scheduler, Administrative Assistance, Team Building, Information Systems, Information Technology, Customer Relations, Cisco Systems Products, Cable Television, Troubleshooting, Telecommunications, System Administration.

Who are Clara Martinez's colleagues?

Clara Martinez's colleagues are Genevieve Poutoa, Jonathan Lucky.

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