Clara N. Email & Phone Number

Huntsville, Alabama, United States

I was promoted to Property Manager after 8 months with the company. I managed three employees' daily tasks and several outside vendors working on-site. Managed resident accounts and carried out evictions per company policy/ state law. Processed orders for maintenance equipment and office supplies and marketing materials. Managed petty cash and ensured invoicing for vendors was correct and completed in a timely manner. Operations relating to protecting the asset (the property) such as… Show more I was promoted to Property Manager after 8 months with the company. I managed three employees' daily tasks and several outside vendors working on-site. Managed resident accounts and carried out evictions per company policy/ state law. Processed orders for maintenance equipment and office supplies and marketing materials. Managed petty cash and ensured invoicing for vendors was correct and completed in a timely manner. Operations relating to protecting the asset (the property) such as preventive maintenance procedures and quality control. Ensured safe and appealing community environment for residents and employees. Show less

Huntsville, Alabama, United States

I began my multi-housing career at a 204 unit community in a central and busy area in west Huntsville near Madison, Al. I was the forward face of the company and community interactions and prided myself on making each resident/prospect feel valued and welcome.My primary focus was on leasing units because we were a small two-person office and there was no dedicated leasing professional. I also organized community events, reviewed rental applications and assisted new move-ins with… Show more I began my multi-housing career at a 204 unit community in a central and busy area in west Huntsville near Madison, Al. I was the forward face of the company and community interactions and prided myself on making each resident/prospect feel valued and welcome.My primary focus was on leasing units because we were a small two-person office and there was no dedicated leasing professional. I also organized community events, reviewed rental applications and assisted new move-ins with compliance/ completing leases. Responsible for touring and ensuring clean and welcoming clubhouse and tour path. Assisted residents with payment, account inquiries, and other needs like maintenance requests, troubleshooting RentCafe Resident platforms, and use of business center amenities. I submitted IT tickets as needed and cared for office equipment. Supported the Property Manager as needed with collections, court appearances, vendor management and property monitoring. Show less

Decatur, Alabama, United States

Began as an Assistant Property Manager where I floated between properties in Huntsville, Lacey Springs and Decatur, AL. I was promoted to Property Manager in January of 2020. In these roles I worked autonomously most of the time unless training or working on site with maintenance. I operated the store front: followed up with leads, unit rentals, customer service and retention, accounts payable, cash handling, contract compliance, and collections. Organized auctions on delinquent tenants… Show more Began as an Assistant Property Manager where I floated between properties in Huntsville, Lacey Springs and Decatur, AL. I was promoted to Property Manager in January of 2020. In these roles I worked autonomously most of the time unless training or working on site with maintenance. I operated the store front: followed up with leads, unit rentals, customer service and retention, accounts payable, cash handling, contract compliance, and collections. Organized auctions on delinquent tenants per state laws and company requirements.I also ensured the property was clean and well maintained. Daily property review/lock checks were required for smooth and secure operations. As Property Manager I reported any damages or needs for repairs and submitted bids for outside vendors or capital projects as needed. Ensured that tenants were in compliance of property/contract rules and regulations. Show less

Huntsville, Alabama Area

Part time position after relocating to Alabama. I provided top-notch customer service and ensured smooth operations for a busy barber shop. Primary duties included scheduling appointments, cash handling, sales, and stocking/maintaining reception area.

Albany, Georgia Area

Recommended for Credit Manager training and completed all available coursework. Consistently satisfied customers and resolved account disputes by developing relationships and good rapport with clients. Resolved disputes between sales and contract writers, promoted a healthy and positive workplace. Met monthly standards for collection calls and results, saving the company thousands in monthly losses and reducing bad debt. Collected and verified personal information of clients and their… Show more Recommended for Credit Manager training and completed all available coursework. Consistently satisfied customers and resolved account disputes by developing relationships and good rapport with clients. Resolved disputes between sales and contract writers, promoted a healthy and positive workplace. Met monthly standards for collection calls and results, saving the company thousands in monthly losses and reducing bad debt. Collected and verified personal information of clients and their credit history while maintaining accurate records and organized data entry/management. Kept scheduling errors and bookkeeping discrepancies at a minimum through training and updating protocol. Worked closely with management and acted as credit manager when needed including ordering supplies, delegating tasks to collectors/office staff, and overseeing store operations. Show less

Albany, Ga

In this position I handled the store's daily bookkeeping needs by organizing data into forms for in-store and corporate use. I ensured all discrepancies and errors were addressed by contacting customers or bank immediately and addressing any associates responsible. I provided clerical and administrative support for the credit office as well as the other two departments in the store on top of my role as cashier and collector. I took initiative to ensure that tasks like mailing out notices to… Show more In this position I handled the store's daily bookkeeping needs by organizing data into forms for in-store and corporate use. I ensured all discrepancies and errors were addressed by contacting customers or bank immediately and addressing any associates responsible. I provided clerical and administrative support for the credit office as well as the other two departments in the store on top of my role as cashier and collector. I took initiative to ensure that tasks like mailing out notices to customers and removing bad addresses from mailing system were not overlooked on top of meeting my daily requirement for collection call volume. I was the go-to person in the office during this time because I was fast and input customer information accurately. I followed up with sales persons and customers if applications were submitted incorrectly or product pricing for a sale was wrong, significantly reducing the amount of time that management had to spend dealing with an application or account sale. Show less

Albany, Georgia Area

My primary role was to assist mobile customers of AT&T; I addressed issues such as billing, upgrades and purchases, account changes and technical troubleshooting as a phone agent. I adhered to the Code of Business Conduct and AT&T privacy regulations to assure security for all consumers, which included business and individual accounts. As an agent I also learned to use the company's specialized software and program tools to address all customer needs quickly and effectively.