Professional Summary===================Experienced Human Resource Leader with strategic HR business partnering experience of over 8 years in plan, lead, direct, develop, and coordinate and review of the policies, project implementation, and staff planning, financial budget of the Human Resource (HR) department, ensuring legal compliance and implementation of the organizations mission and talent strategy. * Works directly with Country General Manager tor review the organization… Show more Professional Summary===================Experienced Human Resource Leader with strategic HR business partnering experience of over 8 years in plan, lead, direct, develop, and coordinate and review of the policies, project implementation, and staff planning, financial budget of the Human Resource (HR) department, ensuring legal compliance and implementation of the organizations mission and talent strategy. * Works directly with Country General Manager tor review the organization structure, improving Human Capital with Growth, Morale and Productivity.Achievements: Improved Office Cost Management.* Led and supported Stakeholders in Change Management process through the Implementation of Balanced Scorecard Management to identify and improved Team Performance Achievements: Improved Business Results and Cost Management of the organization* Works directly with Franchise Director in Asia countries; Franchisees Learning, Talent development and Selection, Achievements: Establish and development career road-map and business challenges * Manage Full Spectrum of HR, Office Services and oversee IT dept. Skilled in HR talent management, Change Management and Project Management Achievements: Restructure Restaurant people planning and streamline processes to achieve Optimization* Manages and handle Employees welfare, engagement and grievances effectively(Well versed in Employment Act, Tripartite Guidelines on Fair Employment practices)Achievements: Review past 3 years HR practices, processes and compliance to align EA legislation, Compensation and Benefits * Leads the internal audit team and function through strategically planning and developing process to ensure compliance with regulatory standards. Show less

Professional Summary==================As a Senior HR Manager, i led a team of 7 in Human Resources and Development Department. 2 Managers; 1 Talent Acquisition Manager, 1 Brand Manager, 1 Training Manager and 4 Executives.In my leadership, i rebuild the team with a change HR management. I am a strong believer in leading by example and shadow of a leader. Achievements: Train and lead the HR team for a transformation change within the team to increase human capital and… Show more Professional Summary==================As a Senior HR Manager, i led a team of 7 in Human Resources and Development Department. 2 Managers; 1 Talent Acquisition Manager, 1 Brand Manager, 1 Training Manager and 4 Executives.In my leadership, i rebuild the team with a change HR management. I am a strong believer in leading by example and shadow of a leader. Achievements: Train and lead the HR team for a transformation change within the team to increase human capital and improved On-Boarding process for retention and employee satisfaction index* Supported key leadership team of 4 cuisines; Western, Asian, Thai and Buffet concepts of 50 outlets and 850 headcountsAchievements: Support talent acquisition in all 4 cuisines and achieved headcount milestone for both Singapore and Malaysia Market Recruitment/Staffing * Led and supported Implementation of Balanced Scorecard Management to identify and improved Team Performance Achievements: Supported leadership team with Improved Business Results * Manage and support full spectrum of HR, Training & Development, Operations Audit and Customer service dept* Played a vital role in the involvement of Merger of Business Entities * Certified WSQ Trainer; Led and conducts both WSQ modules and In-House Training.Achievement: Passed CIR audit and maintain ATO status* Employee Relations Supports and uphold management’s principles, reviewed policies, plan and execute engagement programs.Actively involved together with team members in conducting counseling, grievances, disciplinary and/or termination meetings with employees.Achievements: Ensure compliance with EA standards and applicable laws where required and improved the wellness of the company. Show less

Achievements============• Developed and trained management position for future positions• Was part of the organizing committee to plan for company trip and events for masses of 200 paxs and above• Analyzes monthly Food Cost and Labor productivity and efficiencies, providing recommendation for improvement of profitability• Provides monthly report to Top Management on profit analysis with action plan.• Worked closely with operation leads, improved Cost of Goods Food… Show more Achievements============• Developed and trained management position for future positions• Was part of the organizing committee to plan for company trip and events for masses of 200 paxs and above• Analyzes monthly Food Cost and Labor productivity and efficiencies, providing recommendation for improvement of profitability• Provides monthly report to Top Management on profit analysis with action plan.• Worked closely with operation leads, improved Cost of Goods Food Cost of 1 – 3 % • Worked with Mystery Shopper program as an indicator of operational & QSC excellence meeting averagely of 90% and above• Launched Market wide service Hero & Speed challenge to 120 restaurants• Plan, Propose and Executive Market Incentive • Execution of ROIP, Restaurant Operations Improvements Process to the Operations consultants & Business managersJob Duties• Conducts QSC and Food Safety checks visit to 120 restaurants• Conducts Training to 16 consultants and 6 Business Managers• As part of Profit Team, my role requires me to analyses the market reports to assist the restaurants in better managing their profitability. Eg Utilities, Food Cost & Labor working closely with the restaurants people and leadership team with appropriate coaching styles.• Coach and Develop talents for performance• Develop Gold Standard Products Training and Evaluate people competency Show less