Clara Wright Email & Phone Number

Virtual

• Supervised 15-75 team members, offering constructive feedback on work performance
• Identified operational and performance issues and worked with managers to resolve concerns
• Delegated daily tasks to team members to optimize team productivity
• Provided leadership and direction for employees, supervising activities to drive productivity and efficiency
• Promoted to leadership position in recognition of strong work ethic and demonstrated ability to provide exceptional customer service

Hartford, Connecticut Area

• Supervised 15-20 team members, offering constructive feedback on work performance
• Identified operational and performance issues and worked with managers to resolve concerns
• Delegated daily tasks to team members to optimize team productivity
• Provided leadership and direction for employees, supervising activities to drive productivity and efficiency
• Promoted to leadership position in recognition of strong work ethic and demonstrated ability to provide exceptional customer service

Mt Laurel New Jersey

• Provided outstanding customer service to new and long-standing customers by attending closely to concerns and developing solutions
• Communicated security issues and protocols to clients traveling to unstable countries or locations
• Established base of loyal clientele due to excellent listening and research skills and keen understanding of travel budgets
• Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction
• Responded immediately to clients’ questions, issues, and complaints and found effective solutions when required