Clara Eze Email & Phone Number

Lagos State, Nigeria

Nigeria

Lagos, Nigeria

• Creating and scheduling media posts per week on Facebook, Twitter, and Instagram• Driving consistent, relevant traffic on our social media handles• Working alongside the video production team and assisting in YouTube publications• Managing social media accounts to maintain the organization’s awareness

Lagos, Nigeria

• Resolved customer promptly to customer inquiries and complaints.• Handled 50+ calls daily, with duties including signing up new volunteers, retrieving data and presenting relevant information.• Received an average 55% customer satisfaction rating to date, 15% higher than the company average• Suggested a new tactic to persuade canceling customers to stay with the company, resulting in a 5% decrease in cancellations

Lagos, Nigeria

• Administered and maintained daily front office operations, including greeting clients, responding to phone calls, and performing billing tasks with 100% accuracy• Developed and implemented a well-organized filing system and introduced effective scheduling techniques, which increased productivity by 47%• Create a distribution agreement for the CEO in compliance with statutory procedures while sorting and distributing mails/calls to appropriate personnel.• Scheduling appointments and maintaining appointment calendars with clients and customers• Slashed cost of office supplies by 15% through negotiating prices with suppliers and maintaining appropriate stock levels to avoid shortages.

Ogun, Nigeria

• Boosted students' grasp of materials by 60% with weekly tutoring sessions. • Engaged students into discussion within themselves which boosted mental alertness, encouraged leadership and boldness which enhanced productivity by 60%. • Reviewed curriculum quarterly and devised alternate approaches to enhance student’s understanding by 50%. • Administered weekly assessments to students for continued engagement.

Sagamu, Ogun, Nigeria

ResponsibilitiesI worked with the president and other excos to direct team members and ensure that the objectives of the group were carried out appropriately which were creating a young farmers club in schools and educating farmers in the community about improved Agricultural practices and loan taking.In order to ensure that these objectives were achieved, I took initiatives in formulating and developing sensitization programs and with the use of different skills and natural abilities, my team members active participation increased and our objectives were achieved by 60%.

Apapa, Lagos, Nigeria

• Performed water quality analysis, which will include, hardness and alkalinity titrations, ph, chlorine, and fluoride analysis in accordance with standards.• Maintained safe and clean working conditions in and around the treatment plant and all work areas• Collaborated with the general department in the execution of other tasks including sugar samples analysis and production from raw state to the final stage boosting efficiency and team performance by 30%• Cleaned, calibrated, and maintained on instrumentation such as online turbid meters, ph probes, and chlorine analyzers.