Launching Ajyal a program developed by the Holy Spirit University of Kaslik - USEK in collaboration with Futuro Club in Canada. Ajyal explores the Lebanese heritage through hands-on activity-based learning curriculum covering more than 20 topics among which Lebanese history, geography, cuisine, culture, traditions, and more.

Key successes -Established a solid remote connection with the team across three different locations in KSA-Successfully implemented with the team the workflow process on ERP, enabling us to have a real time and reliable data for analysis- Achieved sales growth for slow-moving products by adopting a new strategies and collaborating with experts which resulted in higher conversion rate-Followed up closely on: B2B agreements & offers to ensure maximum profitability with regards to competitors’prices, payment collection, pipeline management, leads nurturing, marketing activities

Joined Fattal to share and increase my knowledge in dealing with B2B in all aspects.Whether by dealing with services shops, suppliers, distribution, IT & CV teams.Enthusiastically enjoyed fast pace environment ran by sales team,sales manager to head of division with high ethics & professionalism.Key successes- Redefined the fleet management strategy and maintenance; finding, dealing, and negotiating with current and prospect services shops- Optimized fleet operations without compromising the sales: less budget, same quality while keeping the operation rolling. Proactively addressing maintenance issues, managing tires and fuel consumption. Providing and updating a tracker by van and region- Reduced fleet expenses by 20 % in the second year- Provided yearly analysis to the fleet by comparing expenditures vs the same period of the previous year- Created and actioned the plan of gradually renewing the fleet, by selling old and buying new vehicles without affecting the sale process- Reduced spoilage & NTE in the CV warehouse by conducting monthly stock count and ensuring the freshness of our products- Reduced & managed liquidations; tackling the issues on the spot by coordinating directly with the salerep or stock rotation when needed- Reduced returns from the wholesalers: ensured continuous coordination of the sales team with the customers and delivery date procedure is followed, leading to minimize the cost of returns including shipment, handling in & out and picking cost- Managed the van branding- Implemented the on boarding process for new recruit's legal formalities and asset delivery- Handled, prepared and consolidated the Cashvan's incentive scheme- Supply chain management: reported complaints, expiries and cost of destruction to the supplier- Route to Market: RTM Audit using the GPS tracking system and coordination, ensured the high commitment of the team by distributing our products efficiently

Key successes- Promoted to zone manager by managing all branches activities (Jdeidet Ghazir /Kfarhbeb, Zouk Mosbeh, Haret Sakher)

Key successes- Ensured acceptable gross profit, proper inventory management, store activities.- Achieved a greater sales increase over the previous year in sales- Planned and prepared work schedules and assigned employees to specific duties.- Ensure all reports, purchase, inventory and sales are accurate and timely available.- Managed the near to end expiry dates of the products.- Monitored store cleanliness, appearance and maintenance as per company policy.- Orders goods or prepares requisitions to replenish goods on hand.- Monitored and verified vendor activity in store.- Ensured all store employees are trained properly.- Coordinates sales promotion activities.- Supervised employees in sales, taking of inventories, reconciling cash.- Performed all shift duties as required.

MIRA CARS ( Automotive Company) - Jounieh A sub-dealer for Impex the exclusive dealer for Cadillac Hummer Isuzu & Chevrolet. Key successes - Successfully increased sales, closing deals by building trust and rapport with clients.- Retained customers and guaranteeing high level of after sales customer service.- Followed up closely with the concerned department on shipping statuses and expedited orders.- Responding Promptly to general inquiries from members, staff, and clients via mail, e-mail and fax.- Increased my learning and knowledge by attending the General Motors seminars.

GAMCO S.A.R.L CALIPRIX – Jounieh • Joined GAMCO as a cashier (high level of commitment & responsibilities) in 2002, promoted in 2003 to head cashier ,in 2004 till present promoted to Front-End Manager. • Trained 6 new employees quarterly• Worked as a team member performing cashier duties, product assistance. Guaranteed positive customer experiences and resolved all customer complaints.