Clara Lefebvre

Clara Lefebvre Email and Phone Number

Chief Product Officer @ Emeria Technologies
Paris, FR
Clara Lefebvre's Location
Paris, Île-de-France, France, France
Clara Lefebvre's Contact Details

Clara Lefebvre work email

Clara Lefebvre personal email

n/a
About Clara Lefebvre

Clara Lefebvre is a Chief Product Officer at Emeria Technologies. She possess expertise in microsoft office, powerpoint, microsoft word, photoshop, english and 11 more skills. She is proficient in Spanish.

Clara Lefebvre's Current Company Details
Emeria Technologies

Emeria Technologies

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Chief Product Officer
Paris, FR
Website:
emeria.eu
Employees:
440
Clara Lefebvre Work Experience Details
  • Emeria Technologies
    Chief Product Officer
    Emeria Technologies
    Paris, Fr
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  • Emeria Technologies
    Head Of Product
    Emeria Technologies Sep 2023 - Present
    Paris, Île-De-France, France
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  • Emeria Technologies
    Deputy Head Of Product
    Emeria Technologies Mar 2023 - Aug 2023
    Paris, Île-De-France, France
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  • Emeria Technologies
    Product Manager
    Emeria Technologies Oct 2022 - Feb 2023
    Paris, Île-De-France, France
    As Product Manager for Emeria Technologies, my focus is to develop Millenium, our in-house ERP solution tailored for residential real estate services. My core responsibilities include:• Prioritizing the product roadmap• Leading feature development through all phases (discovery, developer onboarding, delivery, and operational run)• Enhancing collaboration across business, users, experts and technical teams
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  • Foncia
    Customer Experience Manager
    Foncia Jul 2021 - Oct 2022
    Paris, Île-De-France, France
    My objective is to build a trustful and meaningful relationship with our customers through the lead of different projects:• Identifications of key touch-points and opportunities of the customer journeys on all our customers portfolio lifecycles (co-owners, tenants, landlords) and lead of corresponding action plans• Customer interface product management (roadmap definition, features testing, UI & UX design): MyFoncia, our platform accessible to our customers through web & app (https://apps.apple.com/fr/app/myfoncia/)• Internal service culture transformation project management: Service standards definition and deployment throughout the network (tools development, team trainings, governance through local ambassadors, KPIs follow-up) - "Culture client Foncia : Les attitudes de service"
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  • Renault Group
    Customer Experience Manager
    Renault Group Sep 2020 - Jul 2021
    Greater Paris Metropolitan Region
    Customer Experience Manager for Groupe Renault Corporate Aftersales, I was in charge of developing a strong and smart relationship with our customers after the purchase of their vehicle through tailored offers, dedicated CRM and a seamless digital experience.• Transversal commercial offers creation: Developing cross selling offers to shift from a product-oriented range to a customer-oriented range (mainly through POC approach)• CRM expert for aftersales: Overseeing of the global contact strategy including targeting guidelines, templates development & activation tools deployment (based on Adobe Campaign Manager marketing automation tool)• Digital journey management: Increasing subsidiaries’ lead conversion from online visits to workshops visits & developing e-Commerce by producing corporate recommendations for the digital experience (features prioritization with IT, UX, content, performance monitoring tools deployment, KPIs follow-up)
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  • Groupe Renault
    Services Marketing Manager
    Groupe Renault Jul 2017 - Sep 2020
    Paris Area, France
    BtoC Services product manager at Renault Services International, a joint entity of Groupe Renault and RCI Bank & Services in the Renault-Nissan alliance in charge of developing car centric services for all regions and subsidiaries of the Group (over 40 countries).• Car centric BtoC services contracts E2E product development: Maintenance, Warranty, Insurance, Assistance, Services for mobility & connectivity (navigation services, connected assistance, EV management services) • Product deployment & business development in AMLAT & EURASIA regions • Transversal pilot for used cars owners targeted services offers • Stream leader for RSI 2.0: pilot of the ongoing internal project of processes & tools transformation, E2E management of the design, development and roll out of a digital workflow dedicated to the team (K2 technology)
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  • Groupe Renault
    Services Business Manager
    Groupe Renault Nov 2015 - Jun 2017
    Paris Area, France
    Services Business Manager at Renault Europe G9 Aftersales department, an entity in charge of supporting Renault’s European subsidiaries (22) in developing their car centric services activities.• Connected Services Offer Manager for Europe (Navigation & Apps) - Offer development, Pricing, Distribution• Services portfolio operational development (Insurance, Assistance, Maintenance, Warranty)• Support role for subsidiaries - Daily contact with Services Managers from all Europe G9 countries• Monthly Performance Analysis and Review• Trained on sales analysis tool:Business Objects
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  • Mediacom
    New Business Assistant
    Mediacom Apr 2015 - Jul 2015
    Levallois-Perret, Île-De-France, France
    Media agency - New Business Development • Analysis and treatment of media data & media panels• Market researches • Media benchmarking• Deliveries of 360° media plans to acquire new clients• Understanding and identification of opportunities within media• Autonomous management of a budget for a multichannel media campaign for a ready-to-wear brand • Worked with several brands on diverse fields: Home furniture, Beauty specialist, Transportation, Charity organization, Movie production, Fashion, Hygiene & Automotive. • Trained on media data and panels analysis tools :MXplorerMediaExplorerChoices TGI (Media Panels)Ad ScopeKantar Media
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  • The Cercle
    Project Manager Assistant
    The Cercle Jun 2014 - Aug 2014
    Paris Area, France
    Consulting Services - Head of Marketing Assistant• Consultation of the company's current clients on strategic marketing decisions• In-depth market researches for each consultation• Deliveries of solutions including: new brand positioning, product placement, partners introduction, product redefinition.• Production of communication assets for internal communication and customers (Flyers, Leaflets, Brochure, Website, Logos)• Worked for several sectors thanks to the company's clients large portfolio: Real Estate, Fashion, Health Care, Concierge Services, Luxury Hotels, Travel Agencies.
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  • Novancia Business School Paris
    Project Manager
    Novancia Business School Paris Sep 2013 - May 2014
    Paris Area, France
    Organization of a Fashion Show in partnership with several fashion design universities & young fashion designers and brands such as Laura Laval, Joffrey Mongin, Admise and many other talented designers (April 2014).Organization of multiple cultural events.
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  • Prism Sarl
    Marketing Assistant
    Prism Sarl Jun 2013 - Jul 2013
    Luxembourg
    BtoB Products - Marketing Assistant• Implementation of the company's new strategy• Production of communication assets (Flyers, Business Cards)• Brand website optimization (content, UX, SEO)• Clients prospection (phoning, e-mailing)

Clara Lefebvre Skills

Microsoft Office Powerpoint Microsoft Word Photoshop English Social Media Teamwork Microsoft Excel Marketing French Marketing Communications Marketing Strategy Event Planning Blogging Project Management Management

Clara Lefebvre Education Details

Frequently Asked Questions about Clara Lefebvre

What company does Clara Lefebvre work for?

Clara Lefebvre works for Emeria Technologies

What is Clara Lefebvre's role at the current company?

Clara Lefebvre's current role is Chief Product Officer.

What is Clara Lefebvre's email address?

Clara Lefebvre's email address is cl****@****ult.com

What schools did Clara Lefebvre attend?

Clara Lefebvre attended Tbs Education, Novancia Business School Paris, École Des Sciences De La Gestion (Esg Uqam).

What are some of Clara Lefebvre's interests?

Clara Lefebvre has interest in Children.

What skills is Clara Lefebvre known for?

Clara Lefebvre has skills like Microsoft Office, Powerpoint, Microsoft Word, Photoshop, English, Social Media, Teamwork, Microsoft Excel, Marketing, French, Marketing Communications, Marketing Strategy.

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