Clara Masters Email & Phone Number

New York, United States

New York, United States

-Responsible for supporting communication, coordinating projects and conducting various day-to-day administrative type tasks across a large remote team.-Coordinate inter-departmental and cross-departmental communications such as newsletters, operation notes, monthly updates, etc. Manage departmental list-serve.-Perform various day-to-day administrative tasks such as organizing calendars, arranging meetings, creating meeting agendas, documenting meeting notes, assisting with travel arrangements, preparing correspondence and other similar administrative type tasks to support the Customer Success leadership team.-Manage projects, including updating plans, distributing and monitoring deliverables and communicating with stakeholders throughout the project.-Identify and recommend work flow processes and procedures to support stronger collaboration and communication across Customer Success business unit.-Performing other assigned tasks using independent judgment, discretion, and business acumen.

Beacon, New York

www.danaymarblair.comwww.facebook.com/dan4beacon

Greater New York City Area

Provide comprehensive administrative and personal support to founder of international nonprofit, with scope of responsibility that includes dictation, correspondence, bill paying, appointment scheduling, travel coordination, and event-planning functions. Primarily done remotely with once or twice a month commutes to work in person.Planned all details for successful fundraising events including raising money for new student support and a wedding reception fundraiser in lieu of gifts.Sourced and secured cost-effective software company to handle the nonprofit's donations, fundraising campaigns, and full supporter registry.Utilized MailChimp and Network for Good to create visually engaging quarterly newsletters.

Greater New York City Area

-Open and close the shop.-Food handling and storage, pricing, sampling.-Take in orders, merchandising, design and create new signage every week.-Customer service, money handling, and answering the phone.

Beacon, New York

Provide basic administrative and web support to director of enrichment center, including correspondence, building and updating website, advertising, social media support, offsite event coordination, and client communication.Created and updated former website with streamlined graphics and copy and helped introduce a new class schedule calendar to the site.Provided consistent and engaging social media posts during the first year specifically to build the center’s audience and reach to new clients.Liaised with local media, event websites, and parenting blogs, both online and in person, to expand the center’s advertising potential.

Fort Wayne, Indiana Area

-Assist customers with book selections, transactions, locating hard-to-find titles and transferring stock from other store locations.-Purchase gently used books, compact discs, records, magazines, comic books, software, and DVDs from the public.-Shelve and alphabetize inventory.-Process monthly markdowns within my sections.-Design and maintain display tables within my sections.

Olmsted Falls, Ohio

Provided managerial support for owners, including opening and closing the store, cash handling, customer communications, handling special orders, and display of products as well as customer service and social media.Modernized and updated the apiary’s online presence, including social media platforms, Yelp, Google search results, and local business advertising websites.Redesigned the shop’s interior to further maximize and utilize every square inch while making sure there was an easy flow for all customers.Focused the store inventory exclusively on honey and beeswax products and purged excess old inventory to freshen and reinvent the shop’s image and draw.

Lakewood, Ohio

- Planned out the menu each day.- Baked off the morning case and prep for the following day.- Implemented new recipes especially ones that are vegan or gluten-free.- Made the schedule.- Interviewed and trained new hires.- Monthly meetings with the owner and bakers.- Inventory control and assisted with ordering.- Took special orders from customers and prepared special holiday baked goods.- Commercial special orders from local businesses.

Fort Wayne, Indiana Area

-Customer service-Cash handling-Answering the phone-Product pricing and shelving

Ann Arbor, Mi

Customer service, hand-selling books, cash register, money handling, answering the phone, shelving books, ordering books, displays, data entry for offsite events, author events

Ann Arbor, Michigan

Provided administrative support for massage therapy space, including appointment scheduling for up to ten on-site therapists (as well as future bookings), multiple-line phone calls and emails, detailed data entry both online and in a physical appointment book, and exceptional customer service.Facilitated a highly successful advertising opportunity via FlockTAG, a virtual punch card system created in Ann Arbor.Overhauled the space’s online presence, including the website, social media, and Yelp account, to reflect current offerings and massage therapists, as well as posting special offers and discounts to encourage new client sign-ups.Assisted the manager and owner with billing, software updates, filing, interviewing, and training practices.

Re-inventing and relaunching the Captain Kangaroo brand concept across various traditional and new media platforms. Blog writer (Claraboo the Caribou) on captainkangarooshow.blogspot.com.

Ann Arbor, Michigan

-Assisted customers with food product selection.-Trained in food preparation and knife safety.-Processed daily inventory numbers in preparation for following day sales.-Designed and set-up product displays.-Responsible for light computer work, bread ingredient knowledge, and customer satisfaction.-Assisted with training new hires on store and department procedures, customer service and register transactions.-Participated in monthly company meetings, food tastings, and hosting visiting food vendors.

North Olmsted, Ohio

-Assisted customers with book selections, transactions, locating hard-to-find titles and transferring stock from other store locations.-Purchased gently used books, compact discs, records, magazines, comic books, software, and DVDs from the public.-Shelved and alphabetized inventory.-Processed monthly markdowns within my sections.-Designed and maintained display tables within my sections.-Researched collectible titles and price according to current market value.-Assisted with inventory scanning and accrual.-Volunteered with new store renovation and move.

Cleveland/Akron, Ohio Area

The Cleveland Craft Coalition is not your typical craft bazaar. Why? Because there are plenty of those and we want to offer something edgier. We recognize value in all forms of craft and art, but we wish to highlight the crafters and artists on the fringe.Will we still work with lace and dolls and jewelry and needlework? Hell, yeah! That lace will simply be attached to a kick-ass apron that you'll wear while baking from your vegan cookbook, those dolls will have horns & may be chewing on a bone, that jewelry will have an eastern Asian influence or resemble tattoo work, and that needlework potholder may cuss at you.You still with us? Then join the coalition and let's sell sh*t people never knew they needed!

Cleveland/Akron, Ohio Area

-Assisted customers with book selections, special orders, transactions, and locating hard-to-find titles.-Maintained stock levels and re-order titles based on need and customer special orders.-Processed quarterly book returns and markdowns.-Prepared quarterly reports on store's financial and sales status for council.-Designed, set-up and ordered stock for monthly window displays.-Responsible for opening and closing paperwork, end of month/year reports, bank deposits, paying invoices, and light computer work.-Trained new hires on store procedures, customer service, register transactions, and running book sections.-Scheduled seasonal meetings with publishing house representatives, traveled to out-of-state conferences, and utilized marketing/budgeting tools from bookseller associations.-Submitted yearly inventory scans.

Beaverton, Oregon

School & Library Department-Ordered books for local schools & libraries through distributors and publishers.-Prepared price quotes and previewed invoices for billing purposes.-Set up, maintained and ordered stock for book awards displays.-Organized and hosted school events within store.-Trained new hires on basic department procedures.-Co-wrote a new department training manual.Section head-Assisted customers with book questions, transactions, and transferring titles from other store locations.-Placed weekly orders for books based on customer requests and sales.-Labeled books and maintain inventory information.-Shelved and alphabetize inventory.-Submitted yearly inventory scans.-Processed monthly book returns and markdowns for publishers.

Rocky River, Ohio

-Responsible for opening and closing store paperwork, bank deposits, and light computer data entry.-Handled customer feedback and maintained a safe store environment for employees and customers.-Store head of annual Half Pint Kids book donation drive.-Created a to-do list each shift of goals, projects and deadlines.-Trained new hires on book buying process, cashier work, and section maintenance.-Assisted with inventory scanning.

Newburgh Hts, Ohio

-Assisted main classroom teacher by grading papers and co-teaching reading, spelling, and math small groups.-Trained in the Direct Instruction & Saxon Math method of teaching.-Offered one-on-one tutoring throughout school day, which focused on everything from teaching the alphabet using Play-Doh to building reading skills to math coaching.-Aided with lunchroom and recess duties along with other teachers.-Administered standardized tests at the conclusion of the school year.

Huntington, Indiana

-Assisted admissions counselor with scheduling campus visits, phone calls, light paperwork, and computer data entry.-Called prospective students and answered preliminary questions from them regarding the school.-Conducted campus tours with individuals and large groups throughout the school year.-Hosted overnight guests in my dorm room.

Huntington, Indiana

-Assisted patrons at the information desk.-Supervised student computer lab.-Organized and managed microfiche area in the library.

Bachelor Of Arts - Ba, English, Literature, Creative Writing

Activities and Societies: Editor of English Department's annual literary anthology.

Honors Diploma