Clara Mastronardi Email and Phone Number

Managed trip design and setup for new and existing locations, including staffing, scouting, budgeting, and handling contracts and payments for accommodations, coworking spaces, local adventures, and activities.Oversaw project management for multiple customer experiences, ensuring high- quality delivery and customer delight.Trained, onboarded, and provided ongoing support to Unsettled Experience Leaders and Location Managers to maintain consistent and exceptional customer… Show more Managed trip design and setup for new and existing locations, including staffing, scouting, budgeting, and handling contracts and payments for accommodations, coworking spaces, local adventures, and activities.Oversaw project management for multiple customer experiences, ensuring high- quality delivery and customer delight.Trained, onboarded, and provided ongoing support to Unsettled Experience Leaders and Location Managers to maintain consistent and exceptional customer experiences.Designed targeted email marketing and social media campaigns to enhance customer engagement and satisfaction.Implemented comprehensive customer service strategies to ensure seamless and positive customer interactions.Designed and launched Launched several alumni initiatives to foster ongoing engagement and community building, enhancing long-term customer loyalty and satisfaction. Show less

Designed, maintained, and enhanced production management systems for virtual experiences to ensure a seamless and engaging customer experience.Managed the Experience Department's daily functions, focusing on the successful launch, project management, and facilitation of virtual experiences.Trained, onboarded, and provided ongoing support to Unsettled Experience Leaders to maintain high standards of virtual customer engagement.Collaborated closely with partners, clients, and multiple… Show more Designed, maintained, and enhanced production management systems for virtual experiences to ensure a seamless and engaging customer experience.Managed the Experience Department's daily functions, focusing on the successful launch, project management, and facilitation of virtual experiences.Trained, onboarded, and provided ongoing support to Unsettled Experience Leaders to maintain high standards of virtual customer engagement.Collaborated closely with partners, clients, and multiple stakeholders to deliver exceptional virtual experiences. Show less

-Producing, designing and facilitating co-created virtual experiences and online workshops for the Unsettled Global community and diverse companies in a remote environment. -Preparation, facilitation, and support for participants during these community experiences. -Working closely with partners, clients, and relationships to ensure a world-class experience is managed from start to finish.

-Product development, core design, content creation, meditation curriculum build out and facilitation of the first Unsettled Mindfulness Program for Remote work.

-Facilitating, planning, hosting, guiding curated groups of 15 – 30 highly creative and talented individuals from around the world in Argentina, Peru and Indonesia. -Facilitating workshops on personal and professional development and coaching, experience building and community growing.

- Managing the relationships with local partners and managing general logistics.- Supporting Unsettled’s participants with local knowledge, connections, and information.- Fully supporting and coordinating with the Experience Leader to set up events and workshops.

Project management for Chief of Staff

- global planning of events in Madrid,- transportation and accommodation of artists and guests,- budget implementation and control- management of international agreements ( insurance, transportand customs clearance of works of art)- coordination of vendors, suppliers, liaison with curators, eventproduction team, art galleries and institutions- general coordination of ​the ​catalogue ​of ​the ​programme

-Coordination, monthly planning and weeklyexecution of activities and programs- Budget implementation and control- Liaison with chief of staff and other general coordinators- Design and implementation of 1) a new administrative circuit. 2) an internationalisation strategy for ​the ​arts ​and the creative industries together with other areas of the Ministry3) a fund which granted international air tickets to support the promotion of cultural and artistic ​projects… Show more -Coordination, monthly planning and weeklyexecution of activities and programs- Budget implementation and control- Liaison with chief of staff and other general coordinators- Design and implementation of 1) a new administrative circuit. 2) an internationalisation strategy for ​the ​arts ​and the creative industries together with other areas of the Ministry3) a fund which granted international air tickets to support the promotion of cultural and artistic ​projects ​abroad. Show less

-​Project management ​: ​design, ​planning ​and ​execution ​of ​Visual ​Artsexhibitions. ​-Curatorial ​activities, ​installation, ​design ​and ​generalproduction.- ​Drafting of ​newsletters and ​information ​brochures ​for ​events.- Planning ​of ​federal ​traveling ​exhibitions.

-Management and programming ​of ​artistic ​presentations -​Booking ​of tickets, ​hotel ​rooms ​and ​per ​diems. -​Budget ​planning

-Pre, during and post meeting ​services: ​site/ ​venue ​Inspection, contract ​negotiations, ​offsite ​event ​design ​and management, ​attendee ​invitation, ​registration ​and ​confirmation, general logistics management, guest and VIP support.

Asistente de Proyectos en la edición arteBA 2013.